Anthony Coomer
The Colony
Summary
Proven track record of enhancing customer satisfaction and streamlining operations, demonstrated at Kroger and Bubba’s 33. Excelled in teamwork, multitasking, and critical thinking, achieving efficient dispute resolution and order fulfillment. Skilled in fostering employer-employee relations and ensuring labor compliance, showcasing professionalism and excellent communication.
Overview
5
5
years of professional experience
Work History
Union Representative
Kroger
06.2024 - Current
- Strengthened relationships with employers by maintaining open lines of communication and fostering mutual respect.
- Served as mediator between management teams and employees during disputes to reach mutually beneficial resolutions while preserving positive working relationships.
- Ensured compliance with labor laws, regulations, and collective bargaining agreements through regular audits and assessments of member organizations.
Online Grocery Associate
Kroger
07.2021 - Current
- Managed multiple priorities simultaneously, consistently meeting or exceeding deadlines for order completion and pickup times.
- Improved customer satisfaction by efficiently and accurately fulfilling online grocery orders.
- Placed completed orders in labeled, temperature-appropriate storage pending customer pick up.
- Tracked substitutions and informed customers of changes.
Restaurant Host
Bubba’s 33
07.2020 - 04.2021
- Enhanced customer satisfaction by promptly greeting and seating guests upon arrival.
- Managed the flow of restaurant traffic, strategically assigning tables based on server availability and guest preferences for optimal efficiency.
- Communicated effectively with servers and kitchen staff to ensure seamless dining experiences for guests.
- Assigned patrons to tables suitable for needs and restaurant section rotation.
Education
The Colony Highschool
The Colony Texas05.2021
Skills
- Teamwork and collaboration
- Multitasking skills
- Time management
- Attention to details
- Problem-solving abilities
- Critical thinking
- Excellent communication
- Professionalism
Timeline
Union Representative
Kroger
06.2024 - Current
Online Grocery Associate
Kroger
07.2021 - Current
Restaurant Host
Bubba’s 33
07.2020 - 04.2021
The Colony Highschool