Anthony Council
Chester,PA
Summary
Dedicated Security Officer with extensive experience at Harrah's Casino, excelling in incident reporting and emergency response. Proven ability to enhance safety through vigilant patrol operations and effective conflict de-escalation. Recognized for superior customer service and thorough threat assessment, ensuring a secure environment for all guests and staff.
Overview
11
11
years of professional experience
Work History
Security Officer
Harrah's Casino
Chester, PA
07.2018 - Current
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Acted quickly during emergency situations to reduce opportunity for damage and injury.
- Patrolled and monitored premises in company vehicle, on bicycle, and by foot.
- Provided excellent customer service while addressing visitor inquiries or concerns related to facility safety or access control procedures.
- Prevented unauthorized access to facilities by enforcing strict entry protocols and verifying identification.
- Maintained a safe environment for employees and visitors through continuous risk assessment and threat analysis.
- Checked and verified photo identification prior to granting facility access.
- Checked identification of persons entering and exiting facility to eliminate unauthorized visitors.
- Reported suspicious activities and persons to law enforcement.
- Oversaw daily monitoring and patrolled buildings, grounds, and work sites.
- Monitored and authorized entrance and departure of vehicles, cargo trucks, and visitors.
- Improved overall security by conducting regular patrols and monitoring surveillance systems.
- Wrote detailed reports on property damage, theft, presence of unauthorized persons and unusual incidences.
- Screened individuals and prevented passage of prohibited articles into restricted areas.
- Protected facility and property guests by regularly circulating premises and monitoring surveillance feeds.
- Decreased instances of theft, vandalism, and trespassing through diligent observation and reporting suspicious activities.
- Responded effectively to emergencies or disturbances, prioritizing the safety of personnel while minimizing property damage or loss.
- Executed security rules and procedures and calmly and promptly escorted non-compliant individuals out of building.
- Trained new Security Officers in company policies, ensuring consistent knowledge across the team and adherence to established procedures.
- Managed access control systems efficiently, ensuring accurate records of employee badges for restricted areas were maintained at all times.
- Conducted thorough investigations into security incidents, documenting findings, and recommending appropriate actions.
- Reduced incident response times by implementing efficient emergency procedures and collaborating with local law enforcement agencies.
Construction Worker
Tony’s Clean Outs
Delmar, DE
06.2014 - 06.2017
- Utilized hammers, saws, squares, levels, and fastening devices to complete projects.
- Maintained clean and organized job sites, contributing to a safe working environment for all employees.
- Loaded, unloaded, and moved material to and from storage and production areas.
- Worked independently in fast-paced environment while meeting productivity and quality expectations.
- Gathered and disposed of worksite debris to remove safety hazards.
- Worked with more knowledgeable professionals to grow understanding of principles and construction standards.
- Brought materials and tools from trucks and storage facilities to work site locations and organized for expected needs.
- Completed construction projects on time by adhering to strict deadlines and prioritizing tasks appropriately.
- Assisted with basic carpentry work such as installing wooden floors and crown molding.
- Gathered waste and trash from job sites for placement in refuse containers to keep job sites clean and organized.
Education
High School Diploma - Mathematics
Chester High School
Chester, PA06.2002
Skills
- Report writing
- Incident reporting
- Security guard license
- General security
- Detail-oriented
- Superior customer service
- Surveillance
- Emergency response
- Access control
- Patrol operations
- Complex Problem-solving
- Security screenings
- Conflict de-escalation
- Visitor tracking
- Threat assessment
- Access control management
- Document management
- Threat management
- Stationary surveillance
- Security equipment operation
- Crime prevention
- Metal detector operation
- Crisis management
- Theft prevention training
- Dispatch
- Personnel screening
- Investigation documentation
- Night and safe deposit procedures
- Active shooter training
- Workplace violence prevention
- Hazardous materials response
- Cybersecurity awareness
- Security systems
- Asset protection
- First aid and CPR certified
- Building lockdown coordination
- Alarm monitoring
- Bomb threat procedures
- Screening wands
- Interior and exterior patrol
- Access badge distribution
- Identification verification
- Checkpoint management
- Entrance control
- Work ethic
- Workplace safety
- Patrolling
- Verbal and written communication
- Reliability
- Punctuality
- Reporting skills
- ID verification
- Event security
- Physical stamina
- De-escalation techniques
- Perimeter security
Timeline
Security Officer
Harrah's Casino
07.2018 - Current
Construction Worker
Tony’s Clean Outs
06.2014 - 06.2017
High School Diploma - Mathematics
Chester High School