Anthony Crespo
Clifton,NJ
Summary
Open and positive communicator with calm and level-headed approach to managing routine needs and meeting special challenges.
Overview
8
8
years of professional experience
Work History
Retail Worker
Legoland Discovery Center
East Rutherford, NJ
04.2022 - 09.2024
- Greeted customers, identified their needs and provided assistance with product selection.
- Maintained an organized store environment by restocking shelves and organizing displays.
- Provided excellent customer service by answering questions, resolving problems and addressing complaints in a professional manner.
- Operated cash register to process payments from customers accurately and efficiently.
- Assisted in inventory management by stocking shelves, organizing merchandise and tracking sales data.
- Performed daily opening and closing procedures for the store including setting up displays, cleaning shelves and counting money.
- Organized backroom storage areas for efficient retrieval of stock items during peak business times.
Fast Food Manager
Burger King
Clifton, NJ
07.2016 - 04.2022
- Developed and implemented customer service standards for staff to follow.
- Trained new employees on food preparation, cash handling, and customer service techniques.
- Ensured compliance with all local health regulations related to food safety.
- Managed team of 10-15 employees in fast-paced environment.
- Resolved customer complaints in a timely manner while maintaining excellent customer relations.
- Inspected dining and serving areas for cleanliness and proper setup.
- Worked in close collaboration with team members to ensure customers received high-quality service.
- Assisted staff by serving food and beverages or bussing tables.
- Oversaw inventory and ordered ingredients to restock freezers, fridges and pantry.
- Trained new employees to perform duties.
Education
High School Diploma -
Passaic County Technical Institute
Wayne, NJ06-2016
Skills
- Order Processing
- Store Cleaning
- Shipment Receiving
- Stock replenishment
- Sales proficiency
- Sales Promotion
- Cash Handling Accuracy
Languages
Spanish
Elementary
Timeline
Retail Worker
Legoland Discovery Center
04.2022 - 09.2024
Fast Food Manager
Burger King
07.2016 - 04.2022
High School Diploma -
Passaic County Technical Institute