Anthony Crittle
Philadelphia,PA
Summary
Experienced GSOC Analyst specializing in incident response and threat intelligence. Delivered real-time global threat monitoring to enhance operational resilience and risk mitigation. Analyzed security events to develop actionable insights, ensuring compliance and supporting strategic security initiatives. Trained teams and collaborated across departments for unified incident management.
Overview
19
19
years of professional experience
1
1
Certification
Work History
GSOC Analyst-(SAP Account)
Prosegur
Newtown Square, US
08.2024 - Current
- Delivered 24/7 situational awareness and real-time global threat monitoring to protect SAP's critical assets, personnel, infrastructure, and business continuity.
- Actively monitored global threat landscapes using enterprise security platforms, access control systems, surveillance technologies, and SIEM tools to detect physical and geopolitical risks with potential operational impact.
- Supported travel risk management by monitoring global incidents affecting employee movement, international offices, and high-risk regions; provided security briefings and risk mitigation guidance.
- Developed and disseminated threat alerts, executive summaries, and incident reports to senior leadership and regional security teams to support rapid decision-making and coordinated response.
- Investigated security events by collecting, analyzing, and correlating physical and open-source intelligence, ensuring timely escalation per GSOC protocols.
- Liaised with internal SAP stakeholders-including Corporate Security, IT Security, HR, Legal, and Business Continuity teams-to ensure unified communication and response to incidents.
- Ensured the accuracy and integrity of threat data and event logs by consistently updating GSOC databases, dashboards, and reporting tools.
- Participated in the planning and execution of tabletop exercises and real-time drills to evaluate emergency response readiness and GSOC standard operating procedures (SOPs).
- Maintained strict compliance with internal security guidelines, global privacy regulations (e.g., GDPR), and corporate governance standards.
- Collaborated with SAP regional offices and global partners to gather intelligence and verify threats in high-risk regions, particularly during geopolitical unrest, natural disasters, or targeted threats.
- Contributed to SAP's strategic risk posture by analyzing patterns and trends in security events, helping to refine threat models and enhance preventive measures.
- Trained new GSOC personnel on SAP-specific threat protocols, incident workflows, and secure communication tools, ensuring continuity and team readiness.
Tracking Specialist
3si Security Systems
Malvern, Pennsylvania
01.2025 - 02.2026
- Coordinated real-time crime response by monitoring GPS tracking and surveillance systems and transmitting verified alerts directly to law enforcement through DirectToDispatch™, bypassing third-party monitoring delays to accelerate emergency response.
- Communicated critical incident information to police dispatch and responding officers, providing precise navigation and situational updates using live mapping and location-tracking technology.
- Managed high-priority calls in a fast-paced emergency communications environment, maintaining composure while multitasking during active crime events and coordinating rapid response.
- Gathered, verified, and relayed detailed incident information while maintaining situational awareness and ensuring accurate documentation within dispatch systems and call logs.
- Maintained thorough incident reports, call records, and dispatch documentation in accordance with company protocols and standard operating procedures.
- Utilized strong critical thinking, decision-making, and conflict de-escalation skills when communicating with customers and assisting law enforcement during time-sensitive incidents.
- Delivered high-level customer service and technical troubleshooting support while prioritizing urgent security events and coordinating with law enforcement communications centers.
SOC Analyst - Corporate Headquarters
Comcast Corporation
Philadelphia, US
05.2011 - 08.2024
- Monitored and analyzed security events within 24/7 enterprise SOC for corporate headquarters.
- Leveraged Genetec Security Center with Microsoft Sentinel to detect advanced threats across environments.
- Conducted real-time alert triage using SIEM and SOAR automation to minimize false positives.
- Performed proactive threat hunting aligned with MITRE ATT&CK framework to identify abnormal behavior.
- Integrated physical access events with cybersecurity data to investigate insider threats under zero trust.
- Utilized leading security technologies including Microsoft Defender, CrowdStrike Falcon, and Palo Alto Networks.
- Authored detailed incident reports and executive-level risk assessments, providing actionable guidance.
- Developed automated incident response playbooks to decrease mean time to detect and respond.
Soc Operator
Allied Universal Security Services(Comcast HQ)
Philadelphia, US
05.2007 - 05.2011
- Conducted real-time video surveillance and incident triage to ensure rapid response to security breaches and emergencies.
- Monitored physical security systems and life safety infrastructure for Comcast Center using CCTV, intrusion detection, and access control technologies.
- Operated and maintained Symmetry access control systems overseeing badge activity, door alarms, and restricted access across over 50 floors.
- Coordinated with lobby security, building engineers, and emergency responders to resolve escalated incidents effectively.
- Logged and escalated suspicious activities, unauthorized access attempts, and system malfunctions to ensure compliance with reporting protocols.
- Provided situational reports for after-action reviews and incident trend analysis to enhance risk assessment processes.
- Conducted audits of camera feeds and badge permissions to maintain system accuracy and tenant compliance.
- Participated in routine drills for fire evacuation and active shooter scenarios with local emergency services.
Education
Security + Certificate & CYSA + -
Per Scholas
Philadelphia, PA05-2025
Associate of Applied Science - Networking
University of Phoenix
Tempe, AZ01.2018
High School Diploma - Professional and Technical Communications
High School
Philadelphia, PA01.2005
Skills
- Incident Response
- Threat Detection
- Threat Intelligence
- Vulnerability Management
- Network Forensics
- Malware Analysis
- Security Auditing
- Risk Mitigation
- Compliance Management
- Security Strategy
- Data Protection
- Incident Investigation
- Operational Security
- Operational Resilience
- Data Governance
- Security Training
- Policy Development
- Incident management
Certification
- AED Certification, 12/01/24, 12/01/26, American Red Cross
- CPR Certification, 12/01/24, 12/01/26, American Red Cross
Personal Information
Title: Security Analyst
Languages
English
Security Tools
Core Technologies & Security Platforms
SIEM / XDR / SOAR
- Microsoft Sentinel (SIEM/SOAR)
- Microsoft Defender XDR
- CrowdStrike Falcon (EDR/XDR)
- Palo Alto Cortex XDR
- Google Chronicle SIEM
- Splunk Enterprise Security
Cloud Security
- Microsoft Defender for Cloud
- AWS Security Hub & GuardDuty
- Prisma Cloud (CNAPP)
- Wiz (Cloud Security Platform)
Network & Zero Trust Security
- Palo Alto Networks NGFW
- Zscaler (SSE/SASE)
- Cisco Secure Firewall
- Cloudflare Zero Trust
Identity & Access Security
- Okta Identity Cloud
- Azure AD / Entra ID
- CyberArk Privileged Access Management
Physical Security & Converged Security
- Genetec Security Center
- Avigilon Alta (Cloud Video Security)
Threat Intelligence & OSINT
- Recorded Future
- Mandiant Threat Intelligence
- Dataminr
- Maltego
Vulnerability Management & Testing
- Tenable.io
- Qualys VMDR
- Rapid7 InsightVM
- Metasploit Framework
Case Management & ITSM
- ServiceNow Security Operations (SecOps)
Network & Forensics
- Wireshark
- Velociraptor (Digital Forensics & IR)
- FTK / EnCase
Timeline
Tracking Specialist
3si Security Systems
01.2025 - 02.2026
GSOC Analyst-(SAP Account)
Prosegur
08.2024 - Current
SOC Analyst - Corporate Headquarters
Comcast Corporation
05.2011 - 08.2024
Soc Operator
Allied Universal Security Services(Comcast HQ)
05.2007 - 05.2011
Security + Certificate & CYSA + -
Per Scholas
Associate of Applied Science - Networking
University of Phoenix
High School Diploma - Professional and Technical Communications
High School