Anthony Crow
Cedar Falls,IA
Summary
People-oriented Employee effective in successfully executing new initiatives. Committed to creating workplace culture consistent with organization's mission and values. Continuously strives to make all customers have a positive experience with the company that will make them want to come back.
Overview
10
10
years of professional experience
Work History
Parts Specialist
Dan Deery Motor
03.2021 - 10.2023
- Issued parts to technicians to complete customers' repairs.
- Served customers in-store and by telephone to answer questions and place orders.
- Maintained current knowledge of manufacturers' options and parts availability to offer expert support.
- Stocked storage areas with merchandise from new trucks, following bins system accurately to minimize inventory errors.
- Satisfied customers with fast, knowledgeable service for Mopar product needs.
- Worked with vendors to place new orders, handle shortage and resolve defective parts issues.
Shift Leader
Marco's Pizza
06.2016 - 08.2020
- Enhanced operations and boosted efficiency through employee training, coaching and creating work schedules and assignments.
- Conducted inventory, resolved discrepancies and completed paperwork to keep system accurate and current.
- Upheld company standards and compliance requirements for operations and cleanliness of all areas.
- Documented production levels, materials used and special incidents to keep management informed of daily activities.
- Delegated tasks to employees and monitored activities and task completion.
Internment/Resettlement Specialist
U.S. Army
06.2013 - 02.2016
- Worked closely with team members to deliver project requirements, develop solutions and meet deadlines.
- Logged all activities done by prisoners in a timely manner.
- Completed 12 hour patrols of assigned areas within operations areas.
Education
High School Diploma -
Cedar Falls High School
Cedar Falls Iowa5 2013
Skills
- Staff development
- Process improvement
- Team supervision
- Client support
- Issue resolution
- Documentation ability
- Communications
- Customer service
- Invoice generation
Timeline
Parts Specialist
Dan Deery Motor
03.2021 - 10.2023
Shift Leader
Marco's Pizza
06.2016 - 08.2020
Internment/Resettlement Specialist
U.S. Army
06.2013 - 02.2016
High School Diploma -
Cedar Falls High School
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