Frederick Zerblis
Fort Collins,CO
Summary
Reliable and hard working Parts Specialist bringing strong sales and customer service abilities combined with expert knowledge of John Deere parts. Dedicated and focused on maintaining high standards of compliance and service while exceeding sales objectives . Keeps inventory and records organized for maximum efficiency. Great at solving customers' service problems and promoting products while overcoming any challenge and supporting business needs. Personable and dedicated Customer Service Representative with extensive experience in th construction industry. Solid team player with upbeat, positive attitude and proven skill in establishing rapport with clients. Motivated to maintain customer satisfaction and contribute to company success. Articulate, enthusiastic and results-oriented with demonstrated passion for building relationships, cultivating partnerships and growing businesses.
Overview
6
6
years of professional experience
Work History
Parts Specialist
4Rivers Equipment
Fort Collins, CO
07.2021 - Current
- Inspected and verified incoming parts for accuracy against invoices, delivery notes, and packing slips.
- Maintained accurate records of all inventory transactions in the computer system.
- Organized and labeled parts to ensure easy identification and retrieval.
- Received customer orders and placed them into the system for processing.
- Provided customers with technical advice regarding parts information and availability.
- Assisted customers with product selection based on their needs.
- Processed returns, exchanges, and refunds in a timely manner.
- Monitored stock levels of all products in the storeroom to ensure adequate supply at all times.
- Analyzed existing inventories to determine which items should be reordered or discontinued from stock lists.
- Managed vendor relationships by ensuring that orders were filled accurately and on time.
Firearms Associate
Sportsman's Warehouse
Loveland, CO
03.2020 - 01.2022
- Provided customers with product knowledge and recommendations on firearms, ammunition, and accessories.
- Conducted background checks for firearm purchases in accordance with state law.
- Assisted in the development of store policies and procedures related to firearms safety.
- Ensured compliance with federal, state, and local laws regarding the sale of firearms.
- Organized inventory by size, type, manufacturer, model number., for easy accessibility.
- Developed marketing strategies to promote the sale of firearms within the store's target market.
- Processed online orders for guns as well as parts and accessories from manufacturers and distributors.
- Connected with customers using strong conversational skills to uncover unique needs.
Graduate Assistant Football Coach
Colorado State University
Fort Collins , CO
01.2018 - 02.2020
- Recruited potential athletes by sending recruitment letters, meeting with recruits and arranging and offering incentives.
- Recruited student-athletes of highest caliber to elevate overall team performance.
- Observed key players and reported back to support recruitment.
- Managed program budget, checking funds remaining, spending and money raised.
- Monitored student athlete academic performance through grade checking and boosted results with study hall and techniques.
- Organized and facilitated team practices and drills to ensure proper technique.
- Provided feedback on individual and team performance during practice sessions.
- Assisted in developing game strategies, scouting reports, and playbooks for upcoming games.
- Worked with the head coach to develop offensive, defensive, and special teams plays.
- Analyzed film of opponents to identify areas of weakness or strengths.
- Administered discipline if necessary while maintaining a high level of sportsmanship among players.
- Collaborated with members of the athletic department staff concerning various issues related to football program operations.
Education
Master of Science - Tourism Management
Colorado State University
Fort Collins, CO05.2020
Bachelor of Arts - Communications Studies, History
Colorado State University
Fort Collins, CO05.2016
Skills
- Staff Training
- Team Collaboration
- Customer Relationship(CRM)
- Group Leadership
- AutoCAD
- Analytical Skills
- Problem-Solving Skills
- Training and Coaching
- Operations Management
- Inventory Management
- Program Leadership
- Staff Development
- Strategic Planning
- Verbal and Written Communication
- Building Relationships
- Negotiation
- Customer Service Excellence
- Report Generation
- User Training
- Assertive with a positive tone
- Strong Work Ethic
- Active Listening
- Account Administration
Affiliations
- Collegiate Division I Football Player (Captain)
Timeline
Parts Specialist
4Rivers Equipment
07.2021 - Current
Firearms Associate
Sportsman's Warehouse
03.2020 - 01.2022
Graduate Assistant Football Coach
Colorado State University
01.2018 - 02.2020
Master of Science - Tourism Management
Colorado State University
Bachelor of Arts - Communications Studies, History
Colorado State University
Similar Profiles
Rogelio Rubio-GarciaRogelio Rubio-Garcia
Product Support Manager/Service Manager at 4Rivers Equipment/21st Century EquipmentProduct Support Manager/Service Manager at 4Rivers Equipment/21st Century Equipment
Brooke OwensBrooke Owens
Service Advisor at 4Rivers EquipmentService Advisor at 4Rivers Equipment
James OllerJames Oller
Regional Aftermarket Manager at 4Rivers EquipmentRegional Aftermarket Manager at 4Rivers Equipment