ANTHONY DAILEY
Aurora,CO
Summary
Operations Manager with a track record of improving workplace safety and team morale through strong leadership and communication skills. Expertise in performance monitoring and regulatory compliance, with a focus on problem-solving and collaboration. Proven ability to drive operational efficiency and enhance customer satisfaction.
Overview
23
23
years of professional experience
2
2
Certifications
Work History
Operations Manager
Waxie
Aurora, Colorado
03.2025 - 12.2025
- Implemented safety protocols to ensure compliance and enhance workplace safety.
- Resolved employee issues to foster a positive work environment and boost morale.
- Facilitated interdepartmental communication to improve collaboration and operational efficiency.
- Supervised daily workflows to maximize productivity and uphold quality standards.
- Resolved customer complaints promptly, maintaining optimal satisfaction levels.
- Monitored processes and team performance, driving improvements in efficiency and service.
- Measured performance through KPIs and metrics to evaluate effectiveness.
- Delegated tasks to staff, establishing clear priorities and goals.
- Directed operations staff by providing guidance, training, and support in order to meet company objectives.
Transportation Supervisor
HD Supply
Aurora, CO
11.2019 - 03.2025
- Provided timely support to drivers during routes as needed.
- Ensured thorough vehicle inspections and maintenance prior to departures.
- Developed procedures for managing unexpected delays due to weather or traffic.
- Monitored driver performance, offering constructive feedback when appropriate.
- Resolved customer complaints efficiently and professionally.
- Supervised and trained new drivers on safe driving practices and company policies.
- Investigated incidents involving drivers or vehicles to enhance safety protocols.
- Reviewed daily manifests to optimize delivery coordination.
Forklift Operator/Tractor Trailer Operator
Whirlpool Corp.
Aurora, CO
11.2013 - 01.2015
- Operated powered industrial trucks in accordance with OSHA regulations.
- Assisted in the loading and unloading of goods from trucks, containers and railcars using a forklift.
- Followed standard work instructions accurately when picking, sorting, staging and scanning products.
- Loaded pallets onto trailers for shipment.
- Unloaded delivery trucks with product by hand or utilizing lift-gate truck when needed.
- Received incoming shipments, verifying quantity, condition, labeling accuracy and conformance to purchase order specifications.
- Communicated with supervisor and other warehouse staff to coordinate work.
Delivery Driver
Animal Supply
Denver, Colorado
04.2012 - 06.2013
- Reported mechanical issues with delivery vehicle to supervisor in a timely manner.
- Performed pre-trip inspections of delivery vehicle according to company guidelines.
- Ensured accurate completion of all paperwork associated with deliveries.
- Drop safely in all weather conditions including rain, snow, sleet, ice.
- Delivered goods in a timely fashion while adhering to speed limits and other traffic regulations.
- Followed safety protocols for loading, unloading, securing, inspecting, operating, and maintaining the assigned vehicle.
Delivery Driver/Customer Service Representative
Western paper distribution
Denver
06.2003 - 08.2012
- Reported mechanical issues with delivery vehicle to supervisor in a timely manner.
- Monitored fuel level throughout shift and refueled when necessary.
- Communicated regularly with dispatch regarding any delays or issues encountered on routes.
Education
High School Diploma - Pascagoula, MS
Pascagoula High School
Pascagoula, MS05.1987
Skills
- Vehicle maintenance and repair
- Regulatory compliance
- Safe driving techniques
- Hazardous materials handling
- Route planning
- Load securing
- Adaptable decision-making
- Interpersonal skills
- Accident prevention
- Defensive driving
- Critical thinking
- Communication skills
- Leadership
- Team building
- Problem solving
- Transportation knowledge
- Vehicle inspections
- Safety protocols
- Performance monitoring
- Interdepartmental communication
- Logistics oversight
Training
U.S. Army, Medical Specialist
Certification
Class A CDL State of Colorado
Accomplishments
High level performance on Transportation budget for 4 yrs with an avg saving of 190,000 per year.
Timeline
Operations Manager
Waxie
03.2025 - 12.2025
Transportation Supervisor
HD Supply
11.2019 - 03.2025
Forklift Operator/Tractor Trailer Operator
Whirlpool Corp.
11.2013 - 01.2015
Delivery Driver
Animal Supply
04.2012 - 06.2013
Delivery Driver/Customer Service Representative
Western paper distribution
06.2003 - 08.2012
High School Diploma - Pascagoula, MS
Pascagoula High School