Anthony D Amelio Gonzales West
Alameda,CA
Summary
Management professional with track record of effective team leadership and operational oversight. Consistently achieves goals through collaborative efforts and adaptability to changing demands. Skilled in conflict resolution, process improvement, and fostering positive work environment.
Overview
11
11
years of professional experience
Work History
Assistant Manager/ On Point Manager
Peet's Coffee
05.2025 - Current
- Led team in daily operations, ensuring adherence to company policies and procedures.
- Streamlined scheduling processes, improving efficiency and employee satisfaction.
- Managed inventory control systems, reducing discrepancies and optimizing stock levels.
- Analyzed performance metrics to identify trends and recommend actionable improvements.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Developed strong working relationships with staff, fostering a positive work environment.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Assisted in recruiting, interviewing, hiring, and onboarding of new employees to maintain adequate staffing levels.
- Ensured compliance with all safety regulations by conducting regular inspections of equipment/operations within the store.
- Enhanced team productivity by streamlining operational processes.
- Assisted in budget preparation, ensuring alignment with financial goals.
Assistant Store Manager
Peet's Coffee
10.2023 - 05.2025
- Supervised daily operations, ensuring compliance with company policies and procedures.
- Trained and mentored staff to enhance service quality and operational efficiency.
- Analyzed sales data to identify trends, informing inventory management decisions.
- Developed and implemented staff schedules to optimize labor costs and coverage.
- Collaborated with management on promotional strategies to drive store traffic.
- Enhanced store appearance for increased sales by maintaining cleanliness and implementing strategic merchandise displays.
- Assisted the Store Manager in analyzing sales data to identify trends and make informed decisions for improving overall store performance.
Shift Lead/origins Trainer
Peet's Coffee
08.2016 - 10.2023
- Key holding position, cash and safe controller, manage and coordinate a staff of up to 7 people when on the sales floor, in charge of health and safety standards, in charge of speed of service execution, barista, pos knowledge, barista trainer, inventory management
- Supervised daily operations, ensuring compliance with safety and quality standards.
- Trained and mentored team members to enhance productivity and efficiency.
- Implemented process improvements, reducing operational delays and optimizing workflows.
front of house assistant manager
Woodside Bakery
01.2015 - 01.2016
- Key holding position, customer service lead, conflict management, speed of service coordinator, inventory, staff trainer, barista trainer.
- Provided exceptional customer service, ensuring positive experiences for all patrons.
- Assisted in managing inventory, maintaining stock levels to meet customer demand.
- Collaborated with kitchen staff to ensure timely and accurate order fulfillment.
- Trained new team members on operational procedures and customer interaction standards.
- Implemented efficient front-of-house processes, enhancing workflow and service speed.
- Resolved customer inquiries and concerns promptly, fostering a welcoming atmosphere.
Education
BS - Kinesiology
California State University East Bay
12.2022
undefined
Chabot College
05.2020
Skills
- Customer-focused service
- Team leadership
- Problem-solving
- Staff training and development
- Task delegation
- Goal setting
- Retail operations
- Employee scheduling
- Sales strategies
- People focused
- Time management
- Adaptability
- Conflict resolution
- Inventory
Timeline
Assistant Manager/ On Point Manager
Peet's Coffee
05.2025 - Current
Assistant Store Manager
Peet's Coffee
10.2023 - 05.2025
Shift Lead/origins Trainer
Peet's Coffee
08.2016 - 10.2023
front of house assistant manager
Woodside Bakery
01.2015 - 01.2016
undefined
Chabot College
BS - Kinesiology
California State University East Bay
AWARDS
Dean's list (CSUEB), Origins training certification (Peet's coffee), First aid/CPR/AED certified
Similar Profiles
Diana Perez GarciaDiana Perez Garcia
Shift Leader at Peet's CoffeeShift Leader at Peet's Coffee
Naia StevensNaia Stevens
Shift Leader at Peet's CoffeeShift Leader at Peet's Coffee
Jason TranJason Tran
Route Sales Representative at Peet's CoffeeRoute Sales Representative at Peet's Coffee
Jacob RomeroJacob Romero
Process Specialist at MetaProcess Specialist at Meta
Mariana OsegueraMariana Oseguera
Assistant Gymnastics Teacher at Ruby's TumblingAssistant Gymnastics Teacher at Ruby's Tumbling