Mitchell Vega
Arlington,TX
Summary
Dynamic Sales Account Manager with a proven track record at Peet's Coffee, excelling in client relationship building and employee training. Leveraged market analysis to secure new accounts, driving a significant increase in revenue. Adept at problem-solving and enhancing customer service standards, ensuring a superior shopping experience.
Overview
14
14
years of professional experience
Work History
Sales Account Manager
Peet's Coffee
Carrollton, TX
03.2023 - 07.2025
- Managed customer inquiries and resolved issues promptly and professionally.
- Analyzed market trends to identify new sales opportunities for products.
- Trained new employees on sales techniques and customer service best practices.
- Consistently secured new accounts, resulting in increase in year over year revenue.
Crew Trainer
Whole Food Market
Colleyville, TX
01.2015 - 03.2023
- Trained new team members on store procedures and customer service standards.
- Ensured compliance with health and safety regulations during training sessions.
- Assisted management in developing strategies to improve customer service standards.
- Delivered group and individual needs-based training to personnel.
- Maintained up-to-date records of all employees' training progress and certification status.
Sales Associate
Plato's Closet
Euless, TX
01.2012 - 01.2015
- Provided excellent customer service by addressing inquiries and concerns.
- Participated in team meetings to discuss sales strategies and promotions.
- Resolved customer issues promptly to enhance shopping experience.
- Assisted customers in selecting quality clothing and accessories.
- Organized merchandise displays to enhance store appearance.
Education
Associate of Applied Science - Nuclear Medicine
Tarrant County College
Fort Worth, TXSkills
- Patient care
- Customer service
- Employee training
- Problem solving
- Attention to detail
- Sales strategies
- Client relationship building
Accomplishments
- Eagle Scout
Timeline
Sales Account Manager
Peet's Coffee
03.2023 - 07.2025
Crew Trainer
Whole Food Market
01.2015 - 03.2023
Sales Associate
Plato's Closet
01.2012 - 01.2015
Associate of Applied Science - Nuclear Medicine
Tarrant County College