Summary
Overview
Work History
Education
Skills
Timeline
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Anthony Daniels

Las Vegas,NV

Summary

Dynamic hospitality professional with extensive Experience excelling in guest relations and time management. Proven ability to enhance guest satisfaction through effective problem-solving and attention to detail. Skilled in cleaning and sanitizing, ensuring a welcoming environment while maintaining safety standards. Adaptable and resourceful, committed to delivering exceptional service.

Overview

6
6
years of professional experience

Work History

Busser/Runner

Venetian Palazzo Casino
04.2023 - 05.2025

Resetting the presentation based on the restaurant's work that day.

Customer service for seating arrangements, banquets, as well as beverages, coming in and out.

Character hostess and crowd control for large parties and celebrations.

Full cleanup of restaurant duties and tasks. Always checked off.

Barback

Venetian Casino Resort LLC
04.2023 - 10.2023

Restocking Stewart perishable's for kitchen restocking bar, freezer, And restaurant Perishables.

Glass wear, Alcohol stock and rotation organization And finishing.

Distribution orders

Bellman

Harrahs Cherokee Casino and Resort
06.2020 - 06.2023
  • Escorted guests to assigned rooms and transported luggage.
  • Engaged guests in conversation about their stay at the hotel, gathering feedback for management review and potential future improvements.
  • Upheld security procedures by verifying identification before releasing stored luggage items or granting access to secured areas within the property.
  • Maintained hotel cleanliness standards, ensuring a welcoming atmosphere in all public areas and elevators.
  • Responded immediately to any guest requests or concerns and promptly resolved issues.
  • Participated in ongoing training sessions to stay current on industry best practices and hotel policies, further enhancing guest experiences during their stay.
  • Transferred luggage, bags, and other items from vehicles and main lobby to and from guest rooms with wheeled cart.
  • Enhanced guest satisfaction by promptly and professionally attending to luggage and transportation needs.
  • Managed bell carts efficiently, resulting in quick turnaround times for both incoming and departing guests.
  • Provided guests with information regarding hotel's amenities, local attractions, nightlife, dining options, museums, and concerts.
  • Escorted guests to and from rooms and assisted with baggage.

Doorman / Bellman

Harrahs Cherokee Casino and Resort
06.2019 - 04.2023

Education

Associate Degree Communication - Public Communications - Critical Thinking

University of California, Los Angeles
Los Angeles, CA
05.1990

Diploma - Commonsense

John Your High School
Pasadena, CA
06.1987

Skills

  • Time management
  • Attention to detail
  • Clear communication
  • Cleaning and sanitizing
  • Safety awareness
  • Resourcefulness
  • Professional appearance
  • Workplace safety
  • Effective problem solving
  • Guest relations
  • Punctuality
  • Work adaptation

Timeline

Busser/Runner

Venetian Palazzo Casino
04.2023 - 05.2025

Barback

Venetian Casino Resort LLC
04.2023 - 10.2023

Bellman

Harrahs Cherokee Casino and Resort
06.2020 - 06.2023

Doorman / Bellman

Harrahs Cherokee Casino and Resort
06.2019 - 04.2023

Associate Degree Communication - Public Communications - Critical Thinking

University of California, Los Angeles

Diploma - Commonsense

John Your High School
Anthony Daniels