Highly motivated employee with desire to take on new challenges in the area of Business Finance. Strong work ethic, adaptability, and exceptional interpersonal skills. Quick learner with good computer abilities.
Overview
4
4
years of professional experience
Work History
Collection Specialist
Chefs Warehouse
11.2023 - Current
Currently managing 1300 + accounts, over $ 20 million in A/R across Texas, Nevada and California. Consistently maintaining key metrics such as percent of past due and aged aging over 60 days.
Created own reporting to analyze accounts & create personal workflow.
Negotiated payment plans with customers, prioritizing account resolution and maintaining professionalism throughout interactions.
Achieved timely resolution of delinquent accounts by maintaining open communication lines with clients and diligently following up on payment promises.
Awarded "Top Chef of the Quarter" for Credit & Collections department for 3rd Quarter 2024.
Credit Analyst
ZWILLING J.A HENCKELS
06.2022 - 10.2023
Tasked with managing the day-to-day release of orders as requested by customer service department
Determine if a release was warranted or implement the required steps to bring account to good standing for future release
Responsible for the collection and maintenance for 130 accounts with varying terms and credit limits
Making decisions to change credit limits by gathering financial statements internally and externally to make a credit decision
Promoted high customer satisfaction by resolving problems with knowledgeable and timely service
Worked successfully with coworkers from different departments to accomplish goals and address issues related to our products
Calculate and manage customer allowances with sales team
Integral member of companywide ERP transition
Dietary Aide
Somers Manor Nursing Home
04.2021 - 06.2022
Cleaned and sanitized kitchen, dining and utility areas to promote healthy environment
Efficient set up of trays and food service carts for distribution to residents
Treated residents and team members with dignity and respect
Engaged with residents to provide positive and enriching experience
Followed rigorous dietary procedures in accordance with regulation
Pizza Clerk
Mike and Joes Wood Fired Pizza
04.2021 - 06.2022
Maintained customer and food preparation areas and well-organized
Prepared multiple orders at once for timely deliveries
Human Resources Generalist – Talent & Engagement at Shrub Oak International SchoolHuman Resources Generalist – Talent & Engagement at Shrub Oak International School