Anthony Domenech
Miami,FL
Summary
Customer Service Representative bringing top-notch skills in oral and written communication, active listening and analytical problem-solving skills. Enhances customer experiences by employing service-oriented behaviors, understanding customer desires and providing customized solutions to build loyalty.
Overview
6
6
years of professional experience
Work History
Deli Clerk
Publix
05.2022 - Current
- Listened to customer requests and suggested additional menu items as appropriate to upsell products.
- Replenished condiments, beverages, and supplies while maintaining cleanliness of service areas.
- Precisely measured, weighed, sliced, and packaged deli products according to customer requests while minimizing waste.
- Improved workflow efficiency by effectively multitasking, prioritizing tasks, and communicating with team members.
- Greeted customers at counter to fulfill requests and answer questions.
- Contributed to positive team dynamics through effective communication skills and a collaborative problem-solving approach.
Retail Associate
Target
08.2018 - 12.2021
- Assisted customers with locating specific items in the store or suggesting alternative options based on their preferences.
- Managed inventory effectively, ensuring proper stock levels and timely replenishment of merchandise.
- Organized store merchandise racks and displays to promote and maintain visually appealing environments.
- Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
- Collaborated with team members to achieve daily sales goals and exceed performance targets.
Associate
LifeWay Christian Resources
10.2018 - 06.2019
- Maintained up-to-date knowledge of store sales, payment policies and security standards.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Created inviting environment for customers by maintaining store organization and cleanliness.
- Answered customer questions about products and services, helped locate merchandise, and promoted key items.
Education
Mcfattern
Fort Lauderdale, FL08.2019
Skills
- Customer Care
- Concise time management
- Product Knowledge
- Process Monitoring and Improvement
- Organizational abilities
- Adobe Premiere
- Adobe Creative Suite
- Windows
- Filming
- Social Media Management
Freelance Video Producer and Sound Tech for Television , Conferences, Shows, etc.
Working with people is a passion that I have and helping others realize their ambitions with encouragement , perseverance and motivation is my driving force.
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Deli Clerk
Publix
05.2022 - Current
Associate
LifeWay Christian Resources
10.2018 - 06.2019
Retail Associate
Target
08.2018 - 12.2021
Mcfattern