Samantha Carter
Tullahoma,TN
Summary
Detail-oriented Customer Service Professional with expertise in healthcare support. Delivered personalized care in skilled nursing, monitored vital signs, and ensured safety compliance. Enhanced customer satisfaction at deli counter by assisting with selections and special orders. Trained team members and managed time efficiently in fast-paced settings.
Overview
4
4
years of post-secondary education
12
12
years of professional experience
Work History
Deli Clerk
Publix
Tullahoma, Tn
09.2024 - Current
- Created fresh deli meats, cheeses, and sub sandwiches for customer orders, ensuring high quality and presentation
- Prepared deli subs and sliced meats to meet customer preferences at Publix deli counter
- Sliced various meats at Publix deli counter to fulfill customer orders. and cheeses while adhering to Publix deli equipment guidelines and safety standards
- Assisted customers with product selections and special orders
- Stocked deli cases with fresh products to ensure availability for customers., rotated products, and maintained fresh displays.
Certified Nursing Assistant
LifeCare
Tullahoma, Tn
10.2022 - 09.2024
- Supported skilled nursing residents with personal hygiene, bathing, and dressing to enhance comfort and dignity.
- Assisted LifeCare residents with bathing, dressing, and daily personal care.
- Provided personal care for LifeCare residents, ensuring bathing, dressing, and daily needs were met to promote well-being.
- Adjusted patients' positions to ensure comfort and prevent pressure ulcers. to support comfort and pressure relief.
- Documented care notes in LifeCare charts and shift logs to maintain accurate records of resident care.
Certified Nursing Assistant
NHC
Tullahoma, Tennessee
09.2020 - 10.2022
- Monitored vital signs and reported changes to nursing staff.
- Assisted skilled nursing residents with bathing, dressing, and personal hygiene.
- Supported rehabilitation residents with walking, positioning, and range-of-motion exercises.
- Transferred residents safely using gait belts and mobility aids.
- Supported rehabilitation residents in walking and positioning to enhance mobility. with walking, positioning, and range-of-motion exercises.
Deli Clerk
Publix
Tullahoma, Tn
08.2018 - 09.2020
- Guided customers in product selections and special orders to enhance their shopping experience
- Prepared deli subs and sliced meats to meet customer preferences and ensure satisfaction
- Stocked deli cases with fresh meats and cheeses to maintain product availability and presentation with meats, cheeses, and prepared foods
Assistant Store Manager
Arby's Manchester TN
Manchester, TN
01.2016 - 08.2018
- Oversaw store operations, ensuring effective staffing, inventory management, profitability, and adherence to food safety standards.
- Led Arby's Manchester TN crew during peak hours, maintaining service quality and efficiency.
- Trained team members on drive-thru service, order accuracy, and guest care.
- Coordinated shift schedules and task assignments to optimize daily restaurant operations.
Cashier
Rafael's Tullahoma TN
Tullahoma, TN
05.2015 - 12.2015
- Took guest orders and maintained cleanliness in the restaurant.
- Greeted customers and answered register questions in a friendly, professional manner
- Greeted customers and addressed register inquiries with friendliness and professionalism.
- Balanced cash drawer and completed daily register closeout reports.
Carhop
Sonic Drive-In
05.2014 - 05.2015
- Received and recorded customer orders accurately to guests and provided everything needed for an enjoyable visit.
- Served guests at Sonic Drive-In with friendly carhop service, enhancing overall dining satisfaction.
- Took orders from guests and ensured timely delivery of food and drinks for a satisfying experience.
- Processed customer orders through drive-in speaker and front counter systems, facilitating efficient service.
Education
High School Diploma -
Tullahoma High School
Tullahoma, TN 08.2012 - 05.2016
Skills
- Advanced customer service skills
- Effective trainer
- Attention to detail
- Conflict resolution
- Time management
- Team collaboration
- Data entry
- Food preparation
- Customer service
- Inventory management
- Product knowledge
- Sanitation practices
- Critical thinking
- Food handling
- Vital signs monitoring
- Patient hygiene
- Safe transfers
- Care charting
- Range of motion
- Resident care
- Mobility support
- Safety procedures
- Meal assistance
- Clear communication
- Problem solving
- Patient assessments
- Patient charting
- Gait belt transfers
- Personal hygiene care
Personal Information
Title: Assistant Store Manager for Arby's Manchester TN
LANGUAGES
Title: Assistant Store Manager for Arby's Manchester TN
Timeline
Deli Clerk
Publix
09.2024 - Current
Certified Nursing Assistant
LifeCare
10.2022 - 09.2024
Certified Nursing Assistant
NHC
09.2020 - 10.2022
Deli Clerk
Publix
08.2018 - 09.2020
Assistant Store Manager
Arby's Manchester TN
01.2016 - 08.2018
Cashier
Rafael's Tullahoma TN
05.2015 - 12.2015
Carhop
Sonic Drive-In
05.2014 - 05.2015
High School Diploma -
Tullahoma High School
08.2012 - 05.2016