Anthony Downing
Suffern,NY
Summary
People-oriented Leader successful at executing new initiatives. Committed to creating workplace culture consistent with organization's mission and values.
Overview
6
6
years of professional experience
Work History
Operations Manager
Dicks Sporing Goods
West Nyack, NY
03.2023 - Current
- Identified areas of improvement and developed strategies to increase efficiency.
- Supervised warehouse activities such as loading and unloading shipments, picking orders, packing items for shipment.
- Monitored staff performance and provided feedback for improvement.
- Managed daily operations, including scheduling personnel, assigning tasks, and monitoring progress.
- Organized orientation sessions for new employees to ensure smooth onboarding experience.
- Conducted background checks and reference checks on potential hires.
Assistant Manager
Longfellow’s Coffee
Kinnelon, NJ
09.2020 - 03.2023
- Assisted in the preparation of baked goods including muffins, cookies, scones, cakes.
- Developed creative recipes for signature coffees or blended drinks unique to the cafe.
- Conducted daily shift meetings with baristas to review objectives and customer service standards.
- Received and reviewed candidate resume and job application submissions to approve or deny applicants for initial interviews.
- Cultivated and maintained relationships and ongoing communication with potential job candidates.
Shift Supervisor
Starbucks
Suffern, NY
10.2018 - 03.2023
- Provided on-the-job training to new staff members.
- Ensured all safety and sanitation regulations were met throughout the shift.
- Conducted weekly inventory of supplies, equipment, and food items.
- Maintained accurate records of daily transactions and deposits.
- Prepared specialty coffee drinks per customer request.
Education
Associate of Arts - Liberal Arts And Sciences
Rockland Community College
06-2013
Skills
- Quality Assurance
- Performance monitoring
- Customer Relations
- Menu development
- Shift Scheduling
- Barista Training
Timeline
Operations Manager
Dicks Sporing Goods
03.2023 - Current
Assistant Manager
Longfellow’s Coffee
09.2020 - 03.2023
Shift Supervisor
Starbucks
10.2018 - 03.2023
Associate of Arts - Liberal Arts And Sciences
Rockland Community College