Army Veteran with over 20 years of experience and leadership. Aspiring Cybersecurity professional dedicated in growing and developing new security tactics, techniques and procedures. Highly adaptable to all situations and emphasizes team cohesion to further business objectives.
Overview
17
17
years of professional experience
1
1
Certification
Work History
Information Systems Manager /Personnel Security Manager
United States Army / USACAPOC
05.2017 - Current
Senior IT and communications advisor to Chief Operations Officer.
Ensured compliance within the Defense Cyber Workforce framework of 170 users IA training.
System and OU administrator for Army Reserve Network AD environment.
Effectively coordinated spectrum and network capabilities for over 15 tactical training exercises in conjunction with multiple other organizations.
Developed training programs for staff to enhance their understanding of new technologies and systems integration.
Managed over 170 security clearances, utilizing DISS and PSIP. Ensured proper documentation and prompt processing of security clearance paperwork
Evaluated existing procedures for granting and managing employee access levels, recommending changes where necessary based on industry best practices.
Operations Manager
United States Army / JCSE
07.2014 - 05.2017
Oversaw and managed an airborne communications program. Provided tactical units with en route FM, Satellite and network services
Spearheaded administrative and technical process improvements, resulting in increased productivity
Reduced process bottlenecks by training and coaching employees on practices, procedures, and performance strategies.
Analyzed and reported on key performance metrics to senior management.
Help Desk Technician
Data Balance
09.2012 - 07.2014
Resolved diverse range of technical issues across 30 different companies, with multiple varied application, permission and IT infrastructures.
Broke down and evaluated user problems, using personal expertise, and probing questions.
Provided Tier 1 IT support to non-technical internal users through desk side support services.
Analyzed issues to identify troubleshooting methods needed for quick remediation.
IT Team Lead
United States Army / JCSE
08.2007 - 08.2012
Lead multiple teams of IT professionals providing mobile tactical networks using Cisco networking and satellite technologies.
Installed, configured and maintained computer systems and network connections.
Education
Bachelor of Science - Cybersecurity (Concentration in Cloud)
Purdue University Global
05.2024
Associate of Science - Information Technology
Purdue University Global
12.2019
Skills
Project Management
Security Concepts
Cloud Concepts
Security Clearance Management
Systems Administration
Critical Thinking
Team integration and Cooperativeness
Certification
Top Secret SCI eligible clearance
CompTia Security +
AWS CCP
MS Azure Fundamentals
Timeline
Information Systems Manager /Personnel Security Manager
United States Army / USACAPOC
05.2017 - Current
Operations Manager
United States Army / JCSE
07.2014 - 05.2017
Help Desk Technician
Data Balance
09.2012 - 07.2014
IT Team Lead
United States Army / JCSE
08.2007 - 08.2012
Bachelor of Science - Cybersecurity (Concentration in Cloud)
Logistics & Medical Material Management at United States Army/ United States Army ReservesLogistics & Medical Material Management at United States Army/ United States Army Reserves