Visitor Control Center Clerk/ Security Assistant (O/A) GS-5
United States Navy, Unit
Port Hadlock, Washington
06.2022 - 08.2023
- Responsible for preparing, proofreading, and the writing of security documents including Standard Operating Procedures (SOP) and base Instructions
- Completed approximately 1,500 background checks on the OpenFox system
- Responded to multiple emails and calls daily to complete access requests or redirect personnel to the required department
- Repaired the Defense Biometric Identification System (DBIDS) which significantly reduced the amount of time the system remained offline
- Regularly communicated with departmental leaders to assist in different tasks throughout the installation.
- Provided friendly and professional assistance to employees, visitors and customers.
- Reviewed guest identification and employee credentials to authorize entry onto premises.