Anthony Esposito
Cleveland,TN
Summary
Driven leader with a proven track record at Winter Park Resort, enhancing team performance and fostering a culture of excellence. Skilled in coaching and mentoring, with a focus on customer satisfaction. Demonstrated ability to adapt and overcome challenges, significantly improving operational efficiency. Expert in performance monitoring and improvement, embodying professionalism and teamwork.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Team Lead
Winter Park Resort
11.2023 - Current
- Trained new team members by relaying information on company procedures and safety requirements.
- Promoted a positive work environment by fostering teamwork, open communication, and employee recognition initiatives.
- Served as a role model for the team by demonstrating commitment to excellence, professionalism, and adherence to company values at all times.
- Coached team members in techniques necessary to complete job tasks.
Volunteer Firefighter
Copper Basin
05.2023 - Current
- Enhanced teamwork among the crew by participating in regular training sessions, drills, and exercises.
- Collaborated closely with fellow firefighters to ensure smooth communication and coordination during emergencies.
- Assisted in reducing property damage during fires with strategic placement of ladders, hoses, and other firefighting equipment.
- Administered first aid and conducted emergent response management.
Trip Leader
Outland Expeditions
05.2018 - Current
- Developed a comprehensive understanding of each destination''s culture, history, and attractions in order to best serve travelers'' interests.
- Collaborated effectively with co-leaders to create a cohesive team dynamic that enhanced trip operations.
- Maintained accurate records of expenses incurred during trips in accordance with company policies and guidelines.
- Adapted to unforeseen challenges or changes in itinerary seamlessly to minimize disruption for group members.
Education
Diploma -
Cleveland High School
Cleveland, TN05.2016
Skills
- Customer Focus
- Coaching and Mentoring
- Performance monitoring
- Performance Improvement
Certification
Wildness first responder
First aid / cpr
Timeline
Team Lead
Winter Park Resort
11.2023 - Current
Volunteer Firefighter
Copper Basin
05.2023 - Current
Trip Leader
Outland Expeditions
05.2018 - Current
Diploma -
Cleveland High School
Wildness first responder
First aid / cpr
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