Anthony Fairfax
Dallas,TX
Summary
Dedicated and detail-oriented Lead Consultant with a proven track record in efficiently managing the end-to-end process of generating orders and agreements, as well as resolving account issues and completing purchases. Adept at ensuring accuracy, compliance, and effective communication with internal teams. Seeking to contribute my 13 years of skill and expertise to a dynamic organization.
Overview
7
7
years of professional experience
Work History
Lead Retail Consultant
Fedex Office
Dallas, TX
10.2016 - Current
- Maintained comprehensive knowledge of various software suites and process and other company offerings.
- Liaised with customers, management and sales team to better understand customer needs and recommend appropriate solutions.
- Met key performance objectives for sales and customer satisfaction on consistent basis and increased stores metrics by 10%.
- Submit orders/deals for pricing approval, exceeding pre-approved discount thresholds, and provide detailed deal summaries for Committee Review.
- Multitask efficiently, shifting focus between assignments without compromising order accuracy.
- Generate all orders and agreements as requested by Sales for review and client signature.
Stockroom Lead
The Frye Company
Dallas, TX
08.2019 - 06.2020
- Received incoming merchandise and stored in correct stock locations.
- Maintained orderly stockroom for ease of retrieval.
- Used hand-held devices and computers to record and monitor inventory levels and completed audits to uncover and address inaccuracies.
- Evaluated supplies and product inventory to check for quality and quantity issues and returned unacceptable materials to vendors.
- Coordinated efficient shipping and receiving for 30 orders each day while implementing continuous improvement strategies to optimize team performance
Education
Associate of Arts - Software Development
Dallas College
Dallas, TX06.2025
High School Diploma -
North Forsyth High School
Winston-Salem, NC06.2008
Skills
- Forecasting and Reporting
- Technology Sales
- Technical Troubleshooting
- Solution Management
- Computer Proficiency and Microsoft Office
- Excellent Written and Verbal Communication
- Order and Agreement Generation
- Auditing
- Metrics Maintenance
- Contract Review
- Problem Solving
Accomplishments
- Achieved top sales associate in selling protection plans through effectively helping with offering plans with the purchase of new computers and the repair of existing hardware.
- Network SME at Fedex Office
- Supervised team of seven staff members.
Timeline
Stockroom Lead
The Frye Company
08.2019 - 06.2020
Lead Retail Consultant
Fedex Office
10.2016 - Current
Associate of Arts - Software Development
Dallas College
High School Diploma -
North Forsyth High School