Managed payroll and employee accruals through Ultimate Software (UKG) Kronos services
Supervised warehouse floor operations to facilitate workflow and proper employee usage
Oversaw the procurement of supplies when volumes were low
Maintained a clean and structured inventory of necessary supplies
Developed purchase orders for multiple vendor invoices
Supported various work orders by HP, Apple Inc., and other customers to ensure that cargo was appropriately handled and organized
Designed Excel worksheets and Word documents through Microsoft Office that catered to specific tasks, projects, and communications.
Student Intermediate
FIU One Card Office
12.2019 - 11.2021
Handled information technology services for desktops, laptops, iPhones, iTouches, iPads, and hotspot devices within the One Card office
Troubleshot hardware and software issues, maintained equipment, configured desktop/laptop workstations, and repaired ID printers
Trained new employees on how to properly use office IT equipment, how to troubleshoot minor hardware and software issues, and how to maintain ID printers
Provided customer service to students, faculty, staff, and affiliates to efficiently deliver services and resolve issues.