Anthony Fiorillo
South Jordan,UT
Summary
Communications‑focused professional with extensive experience translating complex policies and programs into clear, accurate, and accessible messaging. Proven success partnering with subject matter experts, leading compliance‑driven content initiatives, and maintaining high‑visibility informational materials across digital and written platforms. Recognized for exceptional attention to detail, independent judgment, and a strong commitment to the employee experience through education, transparency, and consistent communication.
Overview
15
15
years of professional experience
Work History
Senior Guidance Counselor / Lead Advisor
US Army
West Valley City, UT
02.2025 - Current
- Managed and communicated complex regulatory and policy information across a caseload of 130+ files per month, ensuring clarity, accuracy, and full compliance.
- Served as the primary point of contact for internal and external stakeholders seeking guidance on policies, eligibility, and procedural requirements.
- Authored professional reports, guidance documents, and educational materials to support informed decision‑making and consistent application of policy.
- Maintained a perfect compliance record through all audits and inspections by rigorously reviewing, updating, and standardizing documentation.
- Partnered regularly with leadership and subject matter experts to resolve nuanced issues and align messaging with governing standards.
Operations Manager
US Army
West Valley City, UT
05.2022 - 05.2025
- Led the development and implementation of standardized communications, SOPs, and workflow documentation supporting over 1,300 personnel files.
- Audited and maintained high‑volume operational content to ensure accuracy, consistency, and alignment with institutional policy.
- Designed tracking and reporting tools to support transparency, accountability, and continuous improvement.
- Delivered training and presentations across 34 locations, translating complex operational requirements into clear, actionable guidance.
- Advised senior leadership on policy interpretation and communication strategy for high‑impact decisions.
Branch Manager / Senior Recruiting Manager
US Army
Concord, NH
04.2019 - 05.2022
- Managed a team of 6 talent acquisition specialists, overseeing all business development and recruiting operations within a 2,700 square-mile territory.
- Provided resilient leadership during the COVID-19 pandemic, successfully managing all branch operations with a 50% reduction in staff while still achieving annual target goals.
- Routinely selected to serve as interim Senior Company Manager, demonstrating the trust of executive leadership to hold positions of higher responsibility.
- Executed a successful market penetration strategy that resulted in capturing a dominant market share for graduate-level applicants and overall volume market share.
- Fostered a high-performance team culture through targeted training and mentorship, resulting in increased team productivity and developing team members for promotion.
Talent Acquisition Specialist / Assistant Manager
US Army
Woonsocket, RI
12.2015 - 04.2019
- Achieved top-tier performance, ranking as the #1 talent acquisition specialist in a 26-person team and #3 out of 236 in the regional division in 2017.
- Chosen over peers for a leadership track, serving as Assistant Manager and frequently stepping in as the lead Branch Manager to ensure operational continuity.
- Consistently exceeded corporate benchmarks for lead-to-conversion rates, exceeding qualification rates and final conversion rates for hires through effective candidate engagement.
- Maintained an above average of monthly hires, more than double the regional average per team member, by developing a robust pipeline of qualified candidates.
- Recognized for outstanding performance and leadership potential with a direct promotion to Branch Manager by the Division Director.
Squad Leader / Team Supervisor
US Army
Fort Carson, CO
08.2011 - 12.2015
- Acted as the lead evaluator and subject matter expert for crew-level vehicle operations, leading a comprehensive training program that resulted in 100% qualification for all teams.
- Led a specialized reconnaissance team in a high-stress international environment, successfully planning and supervising patrols, security details, and intelligence-gathering missions.
- Provided critical strategic input and risk assessment to project leadership based on extensive field experience, directly contributing to 100% mission success over 50 complex operations.
- Achieved the Expert Infantryman Badge, a top-tier certification awarded for demonstrating superior competence in core professional skills and drills.
Education
Bachelor of Science - Management
Post University
Waterbury, CT04-2025
Skills
- Internal and external communications
- Policy, benefits, and compliance‑focused messaging
- Website and content auditing
- SOP and style standardization
- Stakeholder and subject matter expert collaboration
- Training materials and presentations
Timeline
Senior Guidance Counselor / Lead Advisor
US Army
02.2025 - Current
Operations Manager
US Army
05.2022 - 05.2025
Branch Manager / Senior Recruiting Manager
US Army
04.2019 - 05.2022
Talent Acquisition Specialist / Assistant Manager
US Army
12.2015 - 04.2019
Squad Leader / Team Supervisor
US Army
08.2011 - 12.2015
Bachelor of Science - Management
Post University