Proactive account manager skilled in decision-making and time management. Experienced in identifying business opportunities and enhancing client satisfaction through effective communication and tailored solutions.
Overview
1
1
Certification
7
7
years of professional experience
Work History
Account Manager
Edwards Business Systems
Bethlehem, PA
01.2026 - Current
Manage over 40 accounts client accounts daily, ensuring consistent communication and satisfaction.
Managed full sale cycle of high ticket sales for deal sizes between $8k-$36k.
Identify new business opportunities and account growth to build pipeline.
Supported contract negotiations, ensuring alignment with company policies and client expectations.
Track and Field Coach
Freedom High School
Bethlehem, PA
03.2019 - Current
Mentored athletes in setting realistic goals, fostering a growth mindset and promoting self discipline.
Facilitated goal-setting sessions with athletes, helping them establish clear objectives aligned with their long-term aspirations.
Continually updated personal knowledge about track and field best practices through ongoing professional development initiatives.
Evaluated athlete progress regularly, adjusting training plans as needed to optimize results over time.
Sales Development Representative
Injury Consultant Group
Allentown, PA
05.2021 - 01.2025
Generated 25k per month consistently on deal sizes between $1K-$3K.
Utilized CRM tools to track leads and manage client interactions effectively.
Collaborated with marketing team to align messaging and optimize lead generation efforts.
Won new business by articulating full value of company's capabilities to prospects.
Education
No Degree - Finance
Northampton Community College
Bethlehem, PA
High School Diploma -
Freedom Highschool
Bethlehem, PA
05-2015
Skills
Account management
Customer service
Client relations
Pipeline management
Time management
Decision-making
Accomplishments
Business Development: - Developed strong relationships with key referral sources which resulted in 12% increase in referrals over one-year period. Initiated two key partnerships which resulted in 40% revenue growth.