Anthony francis

• Managed daily operations to ensure efficient workflow and resource allocation.
• Trained staff on safety protocols and efficient task execution to enhance operational effectiveness.
• Developed training programs to enhance employee skills and performance standards.
• Supervised day-to-day workflow of employees in order to maximize productivity and maintain quality standards.
• Resolved customer complaints in a timely manner while ensuring customer satisfaction remains at optimal levels.
• Managed staffing needs through recruitment, selection, onboarding and training, disciplinary action as necessary.
• Directed operations staff through guidance and training to align team efforts with company objectives.
• Ensured compliance with safety regulations and maintained a safe work environment for all personnel.
• Identified areas of deficiency and performed root-cause analysis to solve problems.
• Developed and implemented operational procedures to uphold quality standards and streamline workflow.
• Analyzed data from daily reports to identify trends in production performance metrics.

• Supervised daily operations, enhancing team productivity and efficiency.
• Trained staff on safety protocols and operational procedures.
• Coordinated workflow between departments for optimal resource allocation.
• Implemented process improvements to enhance operational effectiveness.
• Resolved conflicts and facilitated communication among team members.
• Resolved customer complaints in a timely manner while ensuring customer satisfaction.
• Directed team of 25/30 employees in daily operations, ensuring smooth workflow and task completion.

• Collaborated with team members to coordinate load movements effectively.
• Followed safety protocols to maintain a secure work environment.
• Monitored signals from ground personnel during crane operations.
• Assisted in training new operators on safety and operational procedures.
• Operated Overhead Crane to move, position and transport materials in a safe and efficient manner.
• Used appropriate personal protective equipment while operating an overhead crane.
• Utilized hand signals to communicate with co-workers when operating overhead cranes.

Executed sideloader operations to enhance material handling efficiency

forklift operator

Operated hostler vehicle to transport trailers between docks and parking areas.

• Maintained vehicle cleanliness and functionality for safe transportation.
• Followed scheduled routes to ensure timely deliveries.
• Communicated effectively with dispatch for route updates and changes.

Assisted in loading and unloading cargo at railroad intermodal terminals.