Anthony Fuentes
Houston,TX
Summary
Dedicated Customer Service Specialist providing skills to prioritize and multi-task in fast-paced working environment. Successfully works as part of team to reach personal and business goals. Known for successfully handling escalated customer support issues.
Overview
2
2
years of professional experience
Work History
Customer Service Associate
HEB Grocery Store
Houston, TX
09.2022 - 05.2024
- Kept work area neat, clean, and well-stocked at all times.
- Consulted with customers regarding needs and addressed concerns.
- Resolved customer inquiries in a timely manner.
- Performed additional duties as assigned by management team.
- Greeted customers and identified their needs.
- Demonstrated active listening skills when responding to customer questions and complaints.
Landscaper
Self-employeed
Houston, TX
06.2023 - 08.2023
- Inspected property for signs of damage or infestation from pests or weeds.
- Cleaned up debris after completing jobsite tasks.
- Maintained and operated lawn care equipment such as mowers, trimmers, edgers, blowers, and hedge clippers.
- Cut grass in even lengths with power mowers or hand shears.
- Weeded flower beds and vegetable gardens to remove unwanted vegetation.
Mechanic Helper
Self-employeed
Houston, TX
06.2022 - 08.2022
- Maintained accurate records of work performed on each vehicle.
- Loaded heavy items onto trucks for delivery purposes.
- Documented details of any issues found during inspections.
- Inspected vehicle components for damage or wear.
- Organized tools and equipment in the shop area.
- Supported technicians by retrieving tools from storage areas.
Education
High School Diploma -
C E King High School
Houston, TX06-2024
Skills
- Regulatory Compliance
- Customer Support
- Appointment Scheduling
- Clerical Support
- Team Collaboration
- Point of sale systems
- Problem Resolution
- Spreadsheet Management
Languages
Spanish
Limited
Timeline
Landscaper
Self-employeed
06.2023 - 08.2023
Customer Service Associate
HEB Grocery Store
09.2022 - 05.2024
Mechanic Helper
Self-employeed
06.2022 - 08.2022
High School Diploma -
C E King High School