ANTHONY GABANSKI
Aurora,IL
Summary
CORE COMPETENCIES
Results-driven automotive management professional with proven ability to lead teams to success. Strong focus on team collaboration, operational efficiency, and achieving measurable outcomes. Adept at strategic planning, process improvement, and fostering culture of accountability and excellence. Known for adaptability and consistently meeting changing organizational needs.
Overview
15
15
years of professional experience
Work History
Manager
Advanced Auto Parts
09.2012 - Current
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Maintained professional, organized, and safe environment for employees and patrons.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
- Controlled costs to keep business operating within budget and increase profits.
- Developed and maintained relationships with customers and suppliers through account development.
- Developed a strong company culture focused on employee engagement, collaboration, and continuous learning opportunities.
- Improved safety procedures to create safe working conditions for workers.
- Built high-performing teams through effective recruitment, onboarding, and talent development initiatives.
- Managed budgets effectively, ensuring optimal financial performance while investing in necessary resources for business growth.
- Improved marketing to attract new customers and promote business.
- Oversaw inventory management, optimizing stock levels, and reducing waste.
- Improved customer satisfaction scores by overhauling customer service protocols and training staff in customer engagement techniques.
- Established team priorities, maintained schedules and monitored performance.
- Evaluated employee performance and conveyed constructive feedback to improve skills.
- Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.
- Improved staffing during busy periods by creating employee schedules and monitoring call-outs.
- Successfully managed budgets and allocated resources to maximize productivity and profitability.
- Set aggressive targets for employees to drive company success and strengthen motivation.
Entry Level Technician
ASR Automotive
03.2010 - 06.2012
- Company Overview: Full service automotive shop
- Completed complex repairs quickly by leveraging strong diagnostic skills and attention to detail.
- Problem Solving, Reporting Research Results, Quality Focus, Productivity, Estimating, Product Knowledge, Customers Service, Safety Management, Maintain Inventory and deliveries.
- Ordered and transported parts
- Maintained a safe work environment by strictly adhering to established safety protocols and guidelines.
- Optimized system performance thorough testing and analysis.
- Conducted root cause analyses for recurring technical issues, minimizing future disruptions.
- Performed troubleshooting and diagnosis on malfunctioning equipment.
- Demonstrated adaptability when faced with new challenges or technologies, enabling quick mastery of necessary skills.
- Increased customer satisfaction with prompt and knowledgeable support for various technical issues.
Education
Diploma - automotive and diesel technologies, Automotive and Diesel Repair
Wyotech-Wyoming Technical Institute
Laramie, WY11-2009
High School Diploma - Automotive classes
Downers Grove North High School
Downers Grove, IL06.2006
Skills
- Customer Service
- Safety Management
- Team Leadership
- Maintain Inventory and Deliveries
- Manage Profit and Loss Report for Budget
- Verbal and written communication
- Complex Problem-solving and Decision-making
- Quality Focus and Productivity
- Product Knowledge and Cost estimates
Timeline
Manager
Advanced Auto Parts
09.2012 - Current
Entry Level Technician
ASR Automotive
03.2010 - 06.2012
High School Diploma - Automotive classes
Downers Grove North High School
Diploma - automotive and diesel technologies, Automotive and Diesel Repair
Wyotech-Wyoming Technical Institute
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