Anthony Garay
San Antonio,TX
Summary
Willing to take on any task to support the team and help business succeed. Offers strong data entry with medical terminology experience and adaptive abilities.
Overview
14
14
years of professional experience
Work History
Medical Cash Posting Associate
ZOLL Medical Corporation
Chelmsford, Massachusetts
07.2024 - Current
- Process payments from patients to hospital facilities
- Prepping batches of checks, EFT, credit card payments, lockboxes
- Calculated and balanced entire deposits to different facilities to ensure correct totals were being met
- Used Excel as a source to keep all data organized
- Resolved discrepancies between paper records and electronic databases.
- Entered patient demographics, insurance information, diagnosis codes, and other relevant data into computerized database.
- Performed quality assurance checks on data entry accuracy.
- Maintained confidentiality of all patient-related information according to HIPAA regulations.
- Remote based
Aetna Health Concierge (Remote)
Aetna, a CVS Health Company
08.2021 - 01.2022
- Assisting members with benefits and enrollment
- Medical Claims processing/Appeals
- Assisting members with any claim questions or appealing a claim
- Locating providers for members
- Data Entry duties directly from member/providers, Pharmacy/Hospital referrals
- Customer service.
Pawn Specialist
Money Mart Pawn
05.2018 - 01.2020
- Managed loans and sales of customer products
- Cash handling, store money depositing and withdraw funds from bank
- Customer service related task like calling customers to make payment on loan
- Store cleanliness as well as given trust worthy codes to aid in customer sales
- Data Entry customer service, Processing payments.
Myshop Captain
MACY'S
03.2017 - 04.2018
- Provide customer service by greeting and assisting customers
- Responding to customer inquiries and complaints
- Direct and supervise employees engaged in sales, inventory-taking
- Reconciling cash receipts, or in performing services for customers
- Monitor sales activities to ensure that customers receive satisfactory service and quality goods
- Establish credit policies and operating procedures
- Establish and implement policies, goals, objectives, and procedures for their department.
Pawn Specialist
Money Mart Pawn
09.2015 - 03.2017
- Managed loans and sales of customer products
- Cash handling, store money depositing and withdraw funds from bank
- Customer service related task like calling customers to make payment on loan
- Store cleanliness as well as given trust worthy codes to aid in customer sales
- Data Entry customer service, Processing payments.
Support Specialist
Michaels Arts and Supplies
09.2011 - 09.2015
- Support Specialist main priority is conducting cash reconciliation, bank deposits daily and time edits
- Card processing and dispute duties assigned when error found
- Duplicated items were scanned wrong, or customer charged the wrong price after purchase was made
- Customer service duties
- Reported directly to store manager, Changed prices on entire store inventory
- Managed store clearance
- UPS/FEDEX receiving duties
- Managing staff, training and performance duties
- Data Entry.
Fraud/Disputes Case Management Representative (Remote)
PSCU
6 2022 - 4 2024
- Analyzed Fraud transactions
- Partnered with Visa/MasterCard to determine chargeback rights
- Reviewed electronic documentation from both the card holder and the merchant
- Determined if transactions are actually fraudulent
- Performed data entry utilizing specialized software
- Handled disputes sent to us from credit unions
- Researched the dispute cases, determined if the card holder could receive their funds from the merchant
- I am trained in 5 different elevated processes of this role
- Remote based team environment.
Education
High school diploma -
Harlandale High School
San Antonio, TXSome College - Business -
Northwest Vista College
San Antonio, TXSkills
- Payment processing
- Data entry
- Fraud analysis
- Claims processing
- Cash reconciliation
- HIPAA compliance
- Microsoft Excel
- Team collaboration
- Medical terminology
- Quality assurance
Personal Information
Title:
Workpermit
Authorized to work in the US for any employer
Skills
Timeline
Medical Cash Posting Associate
ZOLL Medical Corporation
07.2024 - Current
Aetna Health Concierge (Remote)
Aetna, a CVS Health Company
08.2021 - 01.2022
Pawn Specialist
Money Mart Pawn
05.2018 - 01.2020
Myshop Captain
MACY'S
03.2017 - 04.2018
Pawn Specialist
Money Mart Pawn
09.2015 - 03.2017
Support Specialist
Michaels Arts and Supplies
09.2011 - 09.2015
Fraud/Disputes Case Management Representative (Remote)
PSCU
6 2022 - 4 2024
High school diploma -
Harlandale High School
Some College - Business -
Northwest Vista College