Anthony Garcia

• Created and managed social media campaigns to increase brand engagement.
• Created and maintained database containing information on business proposals and contacts.
• Reached out to potential customers via telephone, email, and in-person inquiries.
• Maintained relationships with clients through punctuality and excellent customer service.
• Inspected products to identify quality issues such as defects or discoloration.
• Conducted machine test runs and prepared machines for operation and proper function.
• Received and examined work orders to determine printing times, ink and material quantities.

• Updated borrowers through each step of loan application process while remaining attentive to all customer needs.
• Complied with regulatory requirements including Bank Secrecy Act, Anti Money Laundering, OFAC, USA Patriot Act, Privacy Act and Community Reinvestment Act.
• Submitted loan applications to underwriter for verification and recommendations.
• Handled customer complaints with relative ease by conducting research, listening carefully and taking appropriate action.
• Worked closely with team members to deliver sales requirements and develop solutions while increasing personal sales metrics each month
• Maintained a minimum amount of 50 Outbound calls daily.

• General office, customer service, and sales skills.

• Computer literate, including Microsoft Office and other various operational programs.

• Ability to read and interpret documents such as Rental Application, Rental Agreement, Policies and Procedures, Resident Rules and Regulations, Safety Rules, Maintenance Instructions, Procedure Manuals.

• Ability to write routine reports.

• Ability to calculate figures and amounts such as discounts, commissions, proportions, and percentages.

• Performed basic wound care and other medical aid, working with veterinarians to handle advanced cases.
• Mixed and administered special food formulas to individual animals based on unique dietary needs.
• Restocked supplies and rotated items to maintain efficient operations and prevent expiration of perishable goods.
• Carefully clipped nails and trimmed hair around pads and paws, using gentle approach for anxious pets.
• Kept animals clean and free of contaminants to promote optimal health.
• Followed pet care instructions for dietary needs and medication regimens.

• Check in potential buyers to their timeshare presentations
• Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
• Present customers with gifts and check customers out
• Responded proactively and positively to rapid change.