
Operations professional prepared to bring wealth of experience and high standards to new role. Known for achieving impactful results and fostering collaborative team environment. Reliable and adaptable to evolving business needs. Skilled in strategic planning and operational oversight.
Key Responsibilities:
• Operational Management (30%)
• Lead and oversee day-to-day operations for the assigned location, ensuring all aspects of service, food quality, cleanliness, and safety are consistently met.
• Ensure team members are aligned with operational goals, executing merchandising strategies, and completing assigned projects.
• Conduct regular store visits and monitor team performance across both day and night shifts.
Team Leadership & Development (25%)
• Hire, train, and mentor team members to ensure they meet performance standards, providing ongoing feedback and development opportunities.
• Set clear expectations for managers, supervisors, and associates, providing direction on staffing, scheduling, and training needs.
• Uphold and enforce company policies, procedures, and safety guidelines, ensuring a positive and compliant work environment.
Performance & Accountability (30%)
• Monitor team performance metrics, including safety, quality, productivity, and customer service.
• Drive continuous improvement by providing feedback on key performance areas and holding the team accountable for achieving goals.
• Ensure the effective execution of merchandising activities, including new projects and seasonal resets, and ensure they are completed on time and within budget.
Reporting & Communication (15%)
• Attend and contribute to District meetings, communicate updates, and share key performance metrics with the Regional Manager and District team.
• Utilize reporting tools to monitor operational and merchandising performance, identifying trends and resolving issues as needed.
• Maintain strong communication with District Managers, suppliers, and other key stakeholders to ensure smooth operations and efficient execution of assigned activities.