Highly-motivated with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
4
4
years of professional experience
Work History
Cybersecurity Solutions Communications Analyst
Atrium Staffing
Collegeville, Pennsylvania
10.2024 - Current
Developed and implemented communication plans to ensure successful delivery of messages across various channels.
Collaborated with internal stakeholders to develop effective messaging strategies for different target audiences.
Provided strategic advice on how best to utilize digital channels to reach desired objectives.
Drafted copy for email newsletters and other digital publications according to established guidelines.
Maintained positive working relationship with fellow staff and management.
Received and prioritized support requests to maximize resource utilization.
Cybersecurity Analyst
Atrium Staffing
Collegeville, Pennsylvania
06.2024 - 09.2024
Provided technical support for troubleshooting issues related to security systems and networks.
Updated existing processes and procedures related to cybersecurity best practices regularly.
Private Guitar Instructor
Self Employed
Broomall, PA
08.2020 - Current
Coordinated with parents to schedule sessions and develop tutoring strategies.
Planned lessons according to student skill level, and learning modality.
Earned positive feedback from parents regarding instruction and student learning success.
Built a trusting rapport with students and facilitated communication with family members when needed.
Helped students with subject knowledge, as well as general abilities in learning, studying, and retaining information.
Worked with pupils to identify learning styles and select appropriate teaching methods.
Data Analyst
Atrium Staffing
Collegeville, Pennsylvania
04.2024 - 06.2024
Optimized existing database structures for better performance on analytics tasks.
Analyzed large datasets to identify trends, patterns and correlations for business insights.
Created data visualizations and reports for management, showcasing findings and recommendations.
Collaborated with IT and business process owners to enhance system requirements for analytical purposes.
Pharmacy Technician
Acme
Chester Springs, PA
11.2022 - 03.2024
Performed data entry for patient profiles, billing information, and prescription orders into the pharmacy software system.
Maintained a daily inventory of pharmaceuticals, and ensured proper storage conditions.
Prepared medications for dispensing by counting, pouring, labeling, and verifying doses.
Managed the filing of prescriptions, both electronically and manually.
Received payment from customers, and processed credit card transactions when necessary.
Resolved customer complaints in a timely manner, while maintaining professionalism at all times.
Kept accurate records of controlled substances received and dispensed in accordance with DEA regulations.
Monitored inventory levels of commonly used drugs, and placed orders when necessary.
Teamed with peers, technicians, and pharmacists to prioritize and complete orders.
Created new customer profiles and updated demographics, allergies, and new medications in pharmacy computer systems.
Assisted the pharmacist with clearing a high volume of prescriptions and responded to customer questions.
Maintained pharmacological practices by checking drug inventory, stocking medications, and monitoring supplies.
Received and verified daily incoming drug inventories, reported discrepancies, and logged items into the inventory system.
Director of Scheduling
Intercounty Scholastic Hockey League
Havertown, PA
08.2022 - Current
Provided excellent service and attention to customers when face-to-face or through phone conversations
Organized and maintained documents, files and records
Trained employees on best practices and protocols while managing teams to maintain optimal productivity
Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services
Prioritized and organized tasks to efficiently accomplish service goals
Demonstrated leadership by making improvements to work processes and helping to train others.
Education
Bachelor of Science - Psychology
West Chester University of Pennsylvania
12.2023
Associate of Science - Psychology
Delaware County Community College
08.2022
Skills
Customer service
Planning & organizing
Active listening
Communication
Good work ethic
Teambuilding
Negotiation
Vendor relationships
Lesson scheduling
Individual lessons
Student rapport building
Pharmacy Operations
Supporting Pharmacy Operations
Student skills evaluation
Student progress analysis
Confidence building
Timeline
Cybersecurity Solutions Communications Analyst
Atrium Staffing
10.2024 - Current
Cybersecurity Analyst
Atrium Staffing
06.2024 - 09.2024
Data Analyst
Atrium Staffing
04.2024 - 06.2024
Pharmacy Technician
Acme
11.2022 - 03.2024
Director of Scheduling
Intercounty Scholastic Hockey League
08.2022 - Current
Private Guitar Instructor
Self Employed
08.2020 - Current
Bachelor of Science - Psychology
West Chester University of Pennsylvania
Associate of Science - Psychology
Delaware County Community College
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