Summary
Overview
Work History
Education
Skills
Timeline
Generic

Anthony Gazzara

Hammonton,NJ

Summary

Dynamic and results-driven professional with experience at BJ's Wholesale Club, excelling in shoplifter apprehension and front-end monitoring. Proven ability to resolve complaints and educate staff, enhancing store security and customer satisfaction. Skilled in critical thinking and active listening, ensuring a safe and efficient retail environment.

Knowledgeable and dedicated customer service professional with extensive experience in the Grocery industry. Solid team player with outgoing, positive demeanor and proven skills in establishing rapport with clients. Motivated to maintain customer satisfaction and contribute to company success. Specialize in quality, speed and process optimization. Articulate, energetic and results-oriented with exemplary passion for developing relationships, cultivating partnerships and growing businesses.

Overview

6
6
years of professional experience

Work History

Asset Protection Associate

Bj's Wholesale Club
10.2018 - 02.2020
  • Wrote reports for internal and external crime, burglary, or theft.
  • Patrolled store departments to check for suspicious activities.
  • Checked CCTV for evidence of shoplifting.
  • Contacted local authorities and apprehended shoplifters.

Gas Station Attendant

Al & Rich's
05.2014 - 10.2015
  • Checked customer identification for alcohol, cigarette, and lottery sales.
  • Processed fuel and merchandise transactions by operating POS system with accuracy.
  • Pumped gas for guests and took payments.
  • Cleaned up gas and other spills in accordance with spill procedures.

Education

High School Diploma -

Hammonton High School
Hammonton, NJ

Skills

  • Shoplifter apprehension
  • Front-end monitoring
  • Package inspection
  • Interrogation and interviewing
  • Complaint resolution
  • Scheduling
  • Stress management
  • Retail store support
  • Positive and professional
  • Staff education and training
  • Critical thinking
  • Active listening

Timeline

Asset Protection Associate

Bj's Wholesale Club
10.2018 - 02.2020

Gas Station Attendant

Al & Rich's
05.2014 - 10.2015

High School Diploma -

Hammonton High School