Anthony Gibbs
Wilmington,DE
Summary
Hi, My name is Anthony Gibbs I'm Junior turning Senior 17 years old and my last job postion was the takeout postion at, Anthony's Coal Fire Pizza. I feel as if I'm known to excelled in high-pressure scenarios, enhancing customer satisfaction through effective team collaboration and multitasking. Implemented a table rotation system, significantly improving service quality. Skilled in customer service and event planning, consistently upholding company standards to bolster establishment reputation.
Overview
1
1
year of professional experience
Work History
Takeout- Host, Register, Expo
Anthony's Coal Fire Pizza
07.2023 - 01.2024
- Handled high-pressure situations with composure, effectively managing large parties or unexpected events during busy shifts.
- Answered customer questions about hours, seating, and menu information.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
- Enhanced customer satisfaction by promptly greeting and seating guests upon arrival.
- Worked with front of house staff to move tables and adjust seating to accommodate groups with special requests.
- Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness.
- Implemented table rotation system for optimal server workload distribution, resulting in improved service quality.
- Consistently upheld company standards and policies, contributing to a positive reputation for the establishment among guests and peers.
Education
No Degree - Restaurant And Culinary Management
Brandywine High School
Wilmington, DE06.2025
Skills
- Customer Service
- Team Collaboration
- Multitasking proficiency
- Effective Time Management
- Professional Appearance
- Event Planning
- Greeting guests
- Effective Multitasking
Accomplishments
I am a major of culinary arts, owning my servsafe food-handler and management. I am well versed in busy paced environment's I often participate in my prostart team culinary events which sometimes imitate work place environment's.
Timeline
Takeout- Host, Register, Expo
Anthony's Coal Fire Pizza
07.2023 - 01.2024
No Degree - Restaurant And Culinary Management
Brandywine High School
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