Summary
Overview
Work History
Education
Skills
Timeline
Generic

Anthony Gillis Jr.

Dickinson,Texas

Summary

Proven track record in enhancing patient care and customer satisfaction at University Texas Medical Branch, showcasing expertise in transportation safety and dispute resolution. Excelled in streamlining workflows and improving service delivery through effective communication and Microsoft Excel proficiency. Demonstrated commitment to professionalism, ethics, and patient confidentiality, contributing to increased efficiency and loyalty. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level [Job Title] position. Ready to help team achieve company goals. Helpful Patient Transporter with hands-on experience escorting patients throughout medical facilities. Patient-oriented and compassionate with strong attention to patient safety and care. Excellent bedside manner and outstanding verbal and written communication skills.

Overview

3
3
years of professional experience

Work History

Patient Escort

University Texas Medical Branch
Webster, TX
01.2023 - Current
  • Assisted nursing staff with transferring patients to and from beds, wheelchairs, and stretchers, reducing wait times for care.
  • Collaborated with interdisciplinary teams, attending daily huddles to discuss patient needs and optimize workflow efficiency.
  • Supported infection control initiatives by following proper hand hygiene practices and wearing personal protective equipment when necessary during transports.
  • Coordinated with various hospital departments for timely patient pick-up and delivery, streamlining the overall process.

Customer Service Representative

Boones Tree Service
Texas City, TX
08.2021 - 01.2023
  • Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
  • Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
  • Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
  • Responded to customer requests for products, services, and company information.

Education

High School Diploma -

Dickinson High School
Dickinson, TX

Skills

    Patient confidentiality

    Professionalism and Ethics

    Transportation safety

    Medical terminology knowledge

    Customer Service

    Computer Proficiency

    Microsoft Excel

    Microsoft Outlook

    Microsoft PowerPoint

    Data Collection

    Clerical Support

    Dispute Resolution

    Multi-line phone talent

    Assertiveness

    Recordkeeping strengths

Timeline

Patient Escort

University Texas Medical Branch
01.2023 - Current

Customer Service Representative

Boones Tree Service
08.2021 - 01.2023

High School Diploma -

Dickinson High School
Anthony Gillis Jr.