Anthony Gonzalez
San Antonio,TX
Summary
Personable and dedicated customer service representative with extensive experience in industry. Solid team player with upbeat, positive attitude and proven skill in establishing rapport with clients. Motivated to maintain customer satisfaction and contribute to company success. Articulate, enthusiastic and results-oriented with demonstrated passion for building relationships, cultivating partnerships and growing businesses.
Overview
17
17
years of professional experience
Work History
Licensed Insurance Adjuster
Allcat Claims Service, LLC.
San Antonio, Texas
06.2023 - 06.2025
- Evaluated insurance claims for accuracy and completeness.
- Communicated with policyholders to gather necessary documentation.
- Reviewed medical records and repair estimates to assess claims.
- Investigated claims by interviewing relevant parties and witnesses.
- Advised clients on policy coverage and claim processes.
- Ensured that all claims were settled promptly and equitably according to established procedures.
Construction Manager
T-Mobile
Houston, Texas
02.2019 - 08.2019
- Managed wireless construction projects from planning to execution phases.
- Oversaw site safety protocols and enforced industry regulations on job sites.
- Scheduled project timelines and monitored progress against deadlines.
- Conducted site inspections to assess work quality and adherence to standards.
- Conducted site surveys to determine locations for antenna placement and optimal signal strength.
- Participated in meetings with customers and stakeholders regarding upcoming projects or initiatives.
Senior Wireline Operator
Horizontal Wireline Services
Victoria, Texas
12.2012 - 06.2017
- Operated wireline equipment during downhole operations and testing.
- Monitored tools and equipment for optimal performance and safety compliance.
- Collaborated with team members to plan and execute wireline services efficiently.
- Maintained accurate records of operations, equipment usage, and service reports.
- Trained junior operators on wireline techniques and safety procedures.
- Diagnosed mechanical issues in equipment and coordinated repairs with maintenance staff.
- Utilized effective communication skills to deliver instructions to crews and build collaborative groups focused on accomplishing goals on tight schedules.
- Removed and installed equipment in various weather conditions.
Director of Hotel Operations
Marriott Hotels
Anchorage, Alaska
10.2008 - 04.2009
- Oversaw daily hotel operations to ensure exceptional guest experiences.
- Implemented operational policies to streamline processes and improve efficiency.
- Coordinated with various departments to maintain high standards of service delivery.
- Analyzed hotel performance data to identify areas for improvement and growth opportunities.
- Developed and maintained relationships with vendors and suppliers for operational needs.
- Monitored compliance with brand standards and regulatory requirements across all operations.
- Maintained records of inventory items used in day-to-day operations such as linens, cleaning supplies, ensuring optimum stock levels are maintained at all times.
- Oversaw housekeeping operations including staffing levels, scheduling shifts, inspecting rooms for quality assurance.
Education
Associate of Applied Science - Medical Billing And Coding
Sanford–Brown
San Antonio, TX01-2012
Skills
- Effective communication
- Customer relationship management
- Safety compliance
- Time management
- Team collaboration
- Detail orientation
Timeline
Licensed Insurance Adjuster
Allcat Claims Service, LLC.
06.2023 - 06.2025
Construction Manager
T-Mobile
02.2019 - 08.2019
Senior Wireline Operator
Horizontal Wireline Services
12.2012 - 06.2017
Director of Hotel Operations
Marriott Hotels
10.2008 - 04.2009
Associate of Applied Science - Medical Billing And Coding
Sanford–Brown
Similar Profiles
Jennifer TobbonJennifer Tobbon
Property Claims Adjuster at Allcat Claims Service, LLCProperty Claims Adjuster at Allcat Claims Service, LLC
Trinity JamesTrinity James
Auto Adjuster at Allcat Claims Service, LLCAuto Adjuster at Allcat Claims Service, LLC
Gilberto PalaciosGilberto Palacios
HR Assistant at Allcat Claims ServiceHR Assistant at Allcat Claims Service
Collin DoanCollin Doan
Sales Associate at Sams Club DistributionSales Associate at Sams Club Distribution
Karen VasquezKaren Vasquez
Registrar at Urban Champions AcademyRegistrar at Urban Champions Academy