Anthony Graves
Experienced Multi-Unit Leader
Ramsey,MN
Summary
Agile and adaptable staff leader with stellar work history, motivational approach and upbeat nature. Skilled at training employees and leveraging organized approaches to handle daily planning, scheduling and customer service requirements. Forward-thinking and industrious with diplomatic communication style focused on maximizing engagement and satisfaction.
Overview
22
22
years of professional experience
Work History
Store Sales Manager
Sleep Number Corporation
08.2016 - Current
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
- Oversaw employee performance, corrected problems, and increased efficiency to maintain productivity targets.
- Exceeded sales goals and accomplished business objectives by inspiring staff and promoting target products.
- Coached sales associates in product specifications, sales incentives, and selling techniques, significantly increasing customer satisfaction ratings.
Multi-Store Leader
T-Mobile
07.2013 - 08.2016
- Responsible for three Minneapolis-locations exceeding over $12 million in sales-revenue, up to and including all day-to-day operations and inventory control.
- Assisted in real-estate leasing of new store locations, including sourcing, as well as district training and development for all new hires within the market.
District Sales Manager
Vanity, Inc. ND
07.2012 - 07.2013
- Oversaw sixteen locations throughout four states that exceeded over $35 million in sales-revenue. Ensured corporate goals were met and exceeded, focusing on staff hiring, development and retention, as well as ensuring company merchandising-standards and operational process.
- Re-designed payroll matrix scheduling tool that was implemented company-wide (300+ locations).
Multi-Unit Manager
Pacific Sunwear Of California Inc
04.2001 - 07.2012
- Responsible for five locations across two states exceeding $23 million in sales-revenue, including implementation of company policy, merchandising guidelines, and inventory process.
- Secondary responsibilities included Territory Recruiter/Market Training Manager; promoted over 70+ internal employees to greater positions within the company through strong market messages surrounding growth and retention.
Education
Associate of Arts - Business Management
Anoka-Ramsey Community College
Minneapolis, MN2000
Skills
- Sales Expertise
- Salesforce Software
- Resolution Dedications
- Inventory Control Processes
- Operational Excellence
Timeline
Store Sales Manager
Sleep Number Corporation
08.2016 - Current
Multi-Store Leader
T-Mobile
07.2013 - 08.2016
District Sales Manager
Vanity, Inc. ND
07.2012 - 07.2013
Multi-Unit Manager
Pacific Sunwear Of California Inc
04.2001 - 07.2012
Associate of Arts - Business Management
Anoka-Ramsey Community College
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