Summary
Overview
Work History
Education
Skills
Timeline
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Anthony Greenwood

Havasu Lake

Summary

Dynamic and results-driven professional with extensive experience in casino operations at Havasu Landing Resort and Casino. Proven expertise in staff training and development, enhancing team performance while fostering a welcoming environment. Skilled in multitasking and active listening, successfully implementing customer service initiatives that elevated guest satisfaction.

Overview

7
7
years of professional experience

Work History

Director of Table Games

Havasu Landing Resort and Casino
10.2023 - 06.2025
  • Oversaw daily operations of table games, ensuring adherence to gaming regulations and company policies.
  • Trained and mentored staff on game procedures, enhancing team performance and service quality.
  • Developed game schedules, optimizing dealer assignments to improve operational efficiency.
  • Implemented customer service initiatives, fostering a welcoming environment for players.
  • Led team meetings focused on employee engagement, goal setting, performance evaluations, and recognition programs.

Maintenance Laborer

Chemehuevi Housing
07.2022 - 10.2023
  • Operated hand tools and power equipment to facilitate repairs and upkeep.
  • Collaborated with team members to execute scheduled maintenance projects efficiently.
  • Performed landscaping duties to enhance exterior aesthetics of housing units.
  • Communicated with supervisors regarding progress updates on assigned tasks, demonstrating accountability for individual work contributions .

Table Games Dealer

Havasu Landing Resort and Casino
01.2020 - 05.2022
  • Dealt cards for various table games, ensuring adherence to game rules and regulations.
  • Managed cash transactions and payouts, maintaining accurate chip counts throughout gaming sessions.
  • Provided exceptional customer service, fostering a welcoming environment for players and enhancing guest experience.
  • Monitored gameplay to prevent cheating and ensure fair play among participants.

Table Games Dealer

Desert Diamond Casino
11.2018 - 04.2020
  • Maintained fast game pace by handling chips, cards, money, and gaming equipment efficiently.
  • Managed high-stress situations effectively, remaining calm under pressure while maintaining professionalism with guests.
  • Managed chips and money transactions with attention to detail to prevent fraud.
  • Adhered to all gaming regulations and procedures to maintain legal and ethical operation.
  • Monitored guest behavior for signs of intoxication or disorderly conduct, intervening when necessary to maintain a safe environment for all patrons.

Education

No Degree - Business Management

Golf Academy of America
Chandler, AZ

Skills

  • Staff training and development
  • Team management
  • Employee relations
  • Vendor negotiation
  • Casino operations
  • Teamwork
  • Multitasking Abilities
  • Active listening

Timeline

Director of Table Games

Havasu Landing Resort and Casino
10.2023 - 06.2025

Maintenance Laborer

Chemehuevi Housing
07.2022 - 10.2023

Table Games Dealer

Havasu Landing Resort and Casino
01.2020 - 05.2022

Table Games Dealer

Desert Diamond Casino
11.2018 - 04.2020

No Degree - Business Management

Golf Academy of America
Anthony Greenwood