Anthony Groover

Direct daily operations for automotive dealership services, optimizing workflow efficiency, customer satisfaction, and service delivery.

Lead, train, and supervise a team of 26 employees, overseeing staffing ,scheduling, onboarding, and performance management.

Implement operational improvements, enforce safety and compliance standards, and drive productivity initiatives.

Resolve customer concerns, maintain client relationships, and support continuous operational excellence

• Responsible for distribution / dispatching
• Maintain constant communication between driver and orders to keep trucks and equipment maintained and running
• Uphold constant communication between all project supervisors and upper management

• Responsible for the distribution / dispatching.
• Maintain constant communication between Driver and orders to keep all trucks and equipment maintained and running.
• Uphold constant communication between all project supervisors and upper management.
• Assure that all drivers are D.O.T.
• Compliant and all permits and cards are kept current.
• Responsible for all of the company's equipment's maintenance, distribution and transport.
• Provide bilingual customer support with inquiries made in person, over the telephone.
• Precept new personnel and/or provide training materials and leadership to others for training.
• Develop action plans recommending changes needed to reduce overages, shortages and productivity.
• Evaluate and resolve problems presented by staff or others.
• Timely completion of all tasks with the appropriate amount of urgency with all deadlines.
• Organize and placement of required staff, delegate tasks and establish work schedules.