MICHAEL BLASKAY
Farmington Hills,Michigan
Summary
A dependable team member with 15+ years of guest/relationship experience perfectly equipped to handle work and changing daily needs. Meets needs with attention to detail and hardworking approach. Seeks out opportunities to go beyond basics and positively impact team.
Overview
22
22
years of professional experience
Work History
Dealer
MGM Grand Detroit
08.2007 - Current
- Provides a pleasant experience for casino guests by demonstrating extensive skills in multitasking, math, and customer relations.
- Continuously honed dealing skills to maintain high levels of proficiency in various casino games, increasing versatility and adaptability in response to changing customer preferences.
- Created enjoyable atmosphere for players by engaging patrons in positive and entertaining conversation.
- Built and maintained relationships with guests and recently was recognized with our shining star award.
Lane Attendant/Manager's Assistant
Woodland Lanes
10.2003 - 04.2007
- Performed a variety of attending duties associated with maintenance and customer service from front desk to back of house. Including but not limited to managing the lanes, making sure league's started on time, keeping track of bowlers pay.
- Built strong relationships with returning customers by providing memorable experiences during each visit.
Laborer
Genesis Lawn Sprinkling Company
04.2002 - 10.2006
- Working with supervision, performed a variety of tasks which required both teamwork and leadership skills to ensure objectives were reached in a timely manner
Education
Business management -
U-M Dearborn
Dearborn, MISkills
- Extensive experience in guest relations and the gaming industry
- Dependability
- Detail-oriented and highly organized
- Proficient math skills
- Working knowledge of Microsoft Office applications including Word and Excel
- Creative problem solver and quick learner
- Experience with all social media platforms
Timeline
Dealer
MGM Grand Detroit
08.2007 - Current
Lane Attendant/Manager's Assistant
Woodland Lanes
10.2003 - 04.2007
Laborer
Genesis Lawn Sprinkling Company
04.2002 - 10.2006
Business management -
U-M Dearborn