Experienced sales agent known for exemplary team-building and time management skills. Gifted at working with all types of personalities to reach a common goal, whether it's customer or team member. Very advanced computer knowledge. Performance history of developing strong collaborative relationships and delivering impressive results.
Hi, I’m
Anthony Gross
Kent,OH
Summary
Overview
3
year of professional experience
Work History
Leaf Home
Inside Sales Agent
06.2023 - 07.2023
Job overview
- Monitored industry news and trends to stay up-to-date on competitive landscape.
- Acted as first point of contact and set appointments for prospective clients.
- Answered customers' questions regarding products, prices, and availability.
- Utilized CRM system to track and manage leads, keeping appointments organized.
Wendy's
Team Member
08.2022 - 06.2023
Job overview
- Kept work areas clean, organized, and safe to promote efficiency and team safety.
- Contributed to team success by completing jobs quickly and accurately.
- Learned all required tasks quickly to maximize performance.
- Worked different stations to provide optimal coverage and meet production goals.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Processed customer orders and accurately handled payment transactions.
ADT Security
Sales Representative
12.2022 - 03.2023
Job overview
- Managed customer accounts to secure customer satisfaction and repeat business.
- Retained excellent client satisfaction ratings through outstanding service delivery.
- Developed and maintained comprehensive understanding of products, services and competitors to enhance sales presentations.
- Developed and delivered engaging sales presentations to convey product benefits.
- Utilized CRM software to manage customer accounts and track performance metrics.
Education
Kent State UniversityKent, OH
Bachelor of Science from Computer Engineering
05.2027
University Overview
Hoover High SchoolNorth Canton, OH
High School Diploma
05.2022
University Overview
Skills
- Database Systems
- Product and Service Sales
- Order Management
- Customer Service
- Sales Training
- Excellent Communication Skills
- Advanced MS Office Suite Knowledge
- Guest Satisfaction
- Peer Relationships
Timeline
Inside Sales Agent
Leaf Home
06.2023 - 07.2023
Sales Representative
ADT Security
12.2022 - 03.2023
Team Member
Wendy's
08.2022 - 06.2023
Kent State University
Bachelor of Science from Computer Engineering
Hoover High School
High School Diploma