Summary
Overview
Work History
Education
Skills
Timeline
Generic

Shelby Tinker

Cincinnati,OH

Summary

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

8
8
years of professional experience

Work History

Inside Sales Support

Government Acquisitions
Cincinnati, OH
05.2020 - Current
  • Helped cultivate and maintain business relationships by professionally handling partner and customer needs.
  • Assisted customers with sales needs such as inventory and shipping questions.
  • Coordinated responses and resources to handle special client requests.
  • Prepared cost estimates and bid documents by studying customer RFPs and consulting with project managers.

Head Bank Teller

Kemba Credit Union
Florence, KY
08.2018 - 05.2020
  • Completed highly accurate, high-volume money counts via both manual and machine-driven approaches.
  • Processed customer transactions promptly, minimizing wait times.
  • Recognized needs and referred to appropriate representative or line of business for cross-sell or service opportunities.
  • Counted, verified and handled bank deposits and armored car transactions.
  • Received loan and utility payments, sending funds to correct destinations.
  • Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.

Service Concierge

Mercedes Benz Of Fort Mitchell
Ft Mitchell, KY
04.2014 - 05.2018
  • Remedied issues quickly and effectively through active listening, conflict resolution and dynamic communication skills.
  • Worked closely with guests, some VIP or celebrity, with high degree of respect for privacy.
  • Maintained front desk's concierge book to provide visitors with access to relevant local information.
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
  • Kept reception area clean and neat to give visitors positive first impression.
  • Confirmed appointments, communicated with clients and updated client records.
  • Provided clerical support to company employees by copying, faxing and filing documents.
  • Answered large volume of incoming calls daily to resolve customer issues and schedule appointments.
  • Restocked supplies and placed purchase orders to maintain adequate stock levels.

Education

High School Diploma -

Gateway Community And Technical College
Covington, KY
06.2013

Skills

  • Quotes and Sales
  • Client Satisfaction
  • Building Customer Relationships and Loyalty
  • Database Systems
  • Strong Communication and Interpersonal Skills
  • Administrative Support

Timeline

Inside Sales Support

Government Acquisitions
05.2020 - Current

Head Bank Teller

Kemba Credit Union
08.2018 - 05.2020

Service Concierge

Mercedes Benz Of Fort Mitchell
04.2014 - 05.2018

High School Diploma -

Gateway Community And Technical College

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Shelby Tinker