CAROLYN ANDRES DEWITT
Dallas,GA
Summary
Dynamic professional with a proven track record at Estes Services, enhancing customer satisfaction through efficient project coordination and meticulous attention to detail. Skilled in sales support and problem-solving, I excel in fostering relationships and streamlining processes, driving significant improvements in service delivery and operational efficiency.
Overview
21
21
years of professional experience
Work History
Inside Sales Support
ESTES SERVICES
01.2020 - 01.2026
- Improved turnaround times for quotes and increased customer satisfaction through accurate and timely service delivery.
- Coordinated communication between clients and technical teams to streamline project workflows.
- Improved booking experience for prospective customers and qualified project requests.
- Facilitating clients access to financing options.
- Evaluated travel distances to enhance efficiency.
- Ensured meticulous paperwork provided installation teams with necessary documentation for successful project execution.
Department Manager
HORSETOWN
01.2006 - 01.2020
- Managed store opening, oversaw merchandising, developed team skills, and resolved customer issues to ensure smooth operations.
- Led team in a customer service-driven environment by training on product knowledge and selling techniques.
- Executed purchasing strategies for multiple retail locations, ensuring product availability and inventory management.
- Enhanced customer experiences by cultivating relationships with customers and vendors both in person and over the phone.
Intern
LAGRANGE COLLEGE DEVELOPMENT OFFICE
01.2007 - 12.2007
- Secured a 20% increase in funding as an integral part of the management of the annual phonathon fundraiser.
- Expanded donor list through research, identification, and cultivation of new donor prospects, contributing to overall funding growth.
- Enhanced alumni and parent relations by preparing and executing events such as Homecoming, Family Weekend, and Alumni Council, strengthening community engagement.
Foreman/Co-Owner
RENZ PROPERTIES
01.2006 - 12.2006
- Co-Founded and Operated a successful home renovation business: managed employees, ordered materials, supervised day-to-day operations and ensured quality work was completed on time and within budget.
- Generated $35,000 in profit, directly contributing to financial growth.
- Secured new business and cultivated relationships with clients, enhancing business opportunities.
- Collaborated with banks, real estate agents, and construction contractors to streamline project coordination.
Work-Study Aid
LAGRANGE COLLEGE ALUMNI & FAMILY RELATIONS OFFICE
01.2005 - 12.2006
- Secured a 20% increase in funding as an integral part of the management of the annual phonathon fundraiser.
- Expanded donor list through research and cultivation of new donor prospects, increasing outreach and potential funding sources.
- Enhanced alumni and parent relations by coordinating and executing events such as Homecoming, Family Weekend, and Alumni Council, fostering community engagement and support.
Education
Bachelor of Arts - Human Services, Sociology
LAGRANGE COLLEGE
LaGrange, Georgia01.2006
Skills
- Sales support
- Project coordination
- Inventory management
- Attention to detail
- Time management
- Task prioritization
- Multitasking skills
- Problem solving
- Verbal communication
- Customer service
- Friendly, positive attitude
- Data entry
Community Service
Trinity Rescue Inc, Recruitment Ambassador & special event committee member
References
References available upon request.
Timeline
Inside Sales Support
ESTES SERVICES
01.2020 - 01.2026
Intern
LAGRANGE COLLEGE DEVELOPMENT OFFICE
01.2007 - 12.2007
Department Manager
HORSETOWN
01.2006 - 01.2020
Foreman/Co-Owner
RENZ PROPERTIES
01.2006 - 12.2006
Work-Study Aid
LAGRANGE COLLEGE ALUMNI & FAMILY RELATIONS OFFICE
01.2005 - 12.2006
Bachelor of Arts - Human Services, Sociology
LAGRANGE COLLEGE