Anthony Guerriero
Oceanside,CA
Summary
Commercial operations professional with extensive experience in optimizing business processes and driving operational improvements. Strong focus on team collaboration and achieving results. Track record of effective team leadership and problem-solving skills with a flexible approach to changing needs.
Overview
21
21
years of professional experience
Work History
Commercial Operations Manager
Aveva
Lake Forest, CA
06.2019 - 02.2026
- Facilitated development of flex subscription portal to enhance customer account management experience.
- Developed and implemented training programs for three employees to enhance communication adaptability and cross-functional capabilities.
- Collaborated with cross-functional teams to streamline commercial processes and drive operational efficiency.
- Conducted training sessions for distributors and end users on order entry and portal management processes.
Order Entry Manager
Aveva
Lake Forest, CA
04.2017 - 06.2019
- Responsible for the transition of Citect (Plant Scada) products from Australia to the factory office in Lake Forest, CA.
- Facilitated training for new team members on company policies, procedures, and software systems to ensure seamless integration into the team.
- Refined order processing procedures to minimize entry errors and improve accuracy.
- Collaborated with IT department to refine order management systems, aiming to improve user experience and streamline operations.
- Coordinated efforts with sales, production, and shipping teams to optimize order fulfillment and reduce delays.
Order Entry Manager
Aveva
Lake Forest, CA
10.2004 - 04.2017
- Empowered team members by delegating responsibilities according to individual strengths and areas of expertise.
- Oversaw conflict resolution processes among team members, enhancing teamwork and collaboration.
- Developed and implemented strategies to streamline operations, resulting in reduced downtime and increased productivity.
- Directed training programs to elevate team capabilities and implement best practices.
Skills
- Customer service
- Problem-solving
- Employee relations and conflict resolution
- Planning and implementation
- Collaborative team management
- Operational efficiency
- Policies and procedures implementation
- Strong organizational skills
Timeline
Commercial Operations Manager
Aveva
06.2019 - 02.2026
Order Entry Manager
Aveva
04.2017 - 06.2019
Order Entry Manager
Aveva
10.2004 - 04.2017