Anthony Guevara
Los Angeles,CA
Summary
Highly motivated customer service professional offers history of increasing customer satisfaction and loyalty through outstanding customer service. Skilled in handling customer inquiries, resolving customer issues, and providing excellent customer service. Possesses a strong knowledge of customer service principles and best practices. I want to move up and be the best that I can be.
Overview
6
6
years of professional experience
Work History
Sales Associate
AutoZone
Los Angeles, CA
03.2026 - Current
- At Autozone I provide a lot of customer service to whoever walks into the store.
- I also stock up the shelves and count inventory.
- Have gained a lot of car knowledge through my time.
- I help change batteries, bulbs, and if a customer asks me if I could check their car then I would.
Warehouse Clerk
Sunbelt Controls
02.2024 - 04.2026
- Did a lot of inventory there and also built and wired controls panels for many buildings.
CUSTOMER SERVICE ASSOCIATE
Lowes
Torrance, USA
07.2020 - 01.2024
- Resolved product or service problems by clarifying customer's complaints and determining cause of problem.
- Assisted customers with product selection, order entry, and payment processing.
- Followed up with customers to support satisfaction and resolve any issues.
- I am a team player so I help out in other departments as well.
- Certified for every machine.
- Started off in hardware and tools, but I had been in flooring for a year as a CSA and have learned how to do specialty things.
- Became a flooring specialist at different location and made tons of sales for the store.
Education
HIGH SCHOOL DIPLOMA -
Lawndale High School
Lawndale, CASkills
- Quality Assurance
- Closing Sales
- Product Merchandising
- Customer Complaint Resolution
- Verbal Communication
- Product Knowledge
- Spanish Speaking
- End Cap Placement
References
Lexie Marshall, Lowes, Supervisor, (310) 602-2090, lexie.marshall@store.lowes.com
Languages
Spanish, Fluent
Additional Information - Hobbies
Mixed Martial Artist, teaches karate to kids and trains others who want to improve.
Timeline
Sales Associate
AutoZone
03.2026 - Current
Warehouse Clerk
Sunbelt Controls
02.2024 - 04.2026
CUSTOMER SERVICE ASSOCIATE
Lowes
07.2020 - 01.2024
HIGH SCHOOL DIPLOMA -
Lawndale High School