Experienced Case Specialist with a proven track record of providing comprehensive support and guidance to individuals and organizations. Highly skilled in analyzing complex cases, identifying critical issues, and implementing effective solutions.
Overview
12
12
years of professional experience
Work History
Home Health Aide
Edison Home Care
New York, NY
01.2024 - Current
Assisted with personal care activities, such as bathing, dressing and grooming.
Provided companionship and monitored health condition of clients.
Transported clients to doctor appointments and social events.
Prepared meals and snacks according to prescribed diets.
Collected information about conditions and treatment plans from caregivers, nurses, and doctors.
Human Resource Specialist
New Living LLC
08.2023 - 10.2023
Responsible for a variety of HR-related tasks and projects such as responding to requests for information, attending meetings, and analyzing problems to improve organizational structure.
CSW
New Living LLC
06.2023 - 08.2023
Manage a caseload of approximately 15 adults, assist in developing coping skills, prepare Individualized Service Plans, and provide crisis intervention.
Manager
LuvLyfe Care LLC
03.2019 - 04.2023
Manage diverse cases, establish relationships with providers, manage financial operations, and recruit and train caregivers.
Rehab Specialist
Concepts of Independence
04.2012 - 03.2019
Manage caseloads of clients with Autism/disabilities, assist with ADLs, and ensure safety and emergency procedures.
Education
Bachelor of Science - Law
John Jay College of Criminal Justice of The City University of New York
New York, NY
06-2026
Associate of Applied Science - Criminal Justice
Borough of Manhattan Community College of The City University of New York
New York, NY
10-2024
GED
06.1991
Skills
Microsoft
Billing Support
Benefits Verification
Problem-Solving
Time-Management
HIPAA Compliance
Communication
Client documentation
Care Plan Management
Quality program protocols
Medical Charting
New York Driver's License
Timeline
Home Health Aide
Edison Home Care
01.2024 - Current
Human Resource Specialist
New Living LLC
08.2023 - 10.2023
CSW
New Living LLC
06.2023 - 08.2023
Manager
LuvLyfe Care LLC
03.2019 - 04.2023
Rehab Specialist
Concepts of Independence
04.2012 - 03.2019
Bachelor of Science - Law
John Jay College of Criminal Justice of The City University of New York
Associate of Applied Science - Criminal Justice
Borough of Manhattan Community College of The City University of New York