Anthony Guido
Milwaukee,WI
Summary
Experienced in managing daily operations and customer service with strong skills in relationship building, teamwork, and adaptability. Proven ability to lead and guide teams effectively during peak business hours while maintaining a positive customer experience. Optimistic and ambitious, consistently seeking opportunities for professional growth and team success.
Overview
5
5
years of professional experience
Work History
Barista
Starbucks Coffee Company
1417 N Wauwatosa Ave Milwaukee, WI 53213
09.2025 - Current
- Prepared beverages to ensured consistency and quality in every order.
- Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
Manger on Duty
Colectivo Coffee Roasters
Milwaukee, WI
07.2021 - Current
- Maintained a high level of professionalism while handling difficult customer issues.
- Performed day-to-day assignments in addition to oversight duties.
- Managed daily operations, including overseeing staff and customer service.
- Utilized problem-solving skills to resolve conflicts quickly and efficiently.
- Provided guidance and leadership during peak business hours when necessary.
- Delegated tasks to team members according to individual strengths.
- Demonstrated ability to work collaboratively with customers and colleagues to create a positive customer experience.
- Maintained clean and healthy environment by following proper safety and sanitation regulations.
Skills
- Relationship Building
- Time Management
- Adaptability
- Teamwork
- Multitasking
- Creativity
- Attention to detail
- Team player
Timeline
Barista
Starbucks Coffee Company
09.2025 - Current
Manger on Duty
Colectivo Coffee Roasters
07.2021 - Current
HOBBIES
Creative projects, Plant collecting, Video games, Animation