Anthony Hanahan
Niles,IL
Summary
Results-driven Retail Store Manager with over 20 years of experience leading high-performing teams to consistently surpass sales targets and achieve exceptional customer satisfaction. Adept at implementing effective strategies that drive profitability. Possesses a proven track record of success. Professional managerial candidate with a deep understanding of operational excellence and team leadership. Ability to drive growth and enhance productivity through strategic planning and effective resource management is well-documented. Prioritizes collaboration and adaptability to meet organizational goals, showcasing excellent problem-solving and decision-making abilities.
Overview
23
23
years of professional experience
Work History
General Manager
Big City Optical
06.2024 - Current
- Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
- Managed a diverse team of professionals, fostering a positive work environment and high employee satisfaction.
- Developed and implemented strategies to increase sales and profitability.
- Cultivated strong relationships with clients, vendors, and partners to ensure long-term success and loyalty.
- Maximized efficiency by coaching and mentoring personnel on management principles, industry practices, company procedures, and technology systems.
- Directed comprehensive sales efforts to exceed revenue targets consistently while maintaining customer satisfaction levels.
- Drove the successful execution of numerous large-scale events/promotions while closely managing costs/budgetary constraints associated with event planning/management activities.
- Led team to exceed sales targets, implementing motivational incentives and comprehensive training programs.
STORE MANAGER
Sabre Eyewear
01.2016 - 03.2024
- Managed store operations, including inventory control, scheduling, and customer service, exceeding sales targets
- Lead a team of 8-10 employees, providing training, coaching, and fostering a positive work environment
- Implemented strategic marketing initiatives to increase store visibility and drive foot traffic
- Analyzed sales data and trends to make informed decisions on product assortment and promotions
- Established outdoor sales catering to high profile/celebrity clientele
- Instituted promotions and created presence in the community at farmer's markets and other city events
- Executed Eyewear Catalogue Monthly for new and existing clients
- Increased Total sales in existing territory by 125% annually
STORE MANAGER
AT&T Wireless
06.2002 - 01.2016
- Managed store operations, including inventory control, scheduling, and customer service, exceeding sales targets
- Lead a team of 10+ employees, providing training, coaching, and fostering a positive work environment
- Implemented strategic marketing initiatives to increase store visibility and drive foot traffic
- Analyzed sales data and trends to make informed decisions on product assortment and promotions
- Conducted Daily Meetings to empower and motivate sales team
- Set and Exceeded daily goals, weekly goals, and monthly goals
- Initiated Outdoor sales teams of all AT&T service plans and wireless products
- Achieved over 100% sales goal every quarter for ten years straight
- President's Club Winner 2006/2010/2014
- Rookie of the year award in sales 2003
- Top Performer in every new product launch
Education
REAL ESTATE -
Kaplan University
Los Angeles, CA07.2015
Skills
- Customer Support Expertise
- Retail Presentation
- Effective Time Management
- Conflict Resolution
- Effective Communication
- Operational Efficiency Management
- Financial Budgeting
- Employee Training
- Leadership Development
- Collaborative Team Member
Timeline
General Manager
Big City Optical
06.2024 - Current
STORE MANAGER
Sabre Eyewear
01.2016 - 03.2024
STORE MANAGER
AT&T Wireless
06.2002 - 01.2016
REAL ESTATE -
Kaplan University
Similar Profiles
Alicia VelazquezAlicia Velazquez
General Manager at Big City OpticalGeneral Manager at Big City Optical
Kyra VassKyra Vass
Optometric Technician at Big City OpticalOptometric Technician at Big City Optical
Kristina E. ReyesKristina E. Reyes
Contract & Risk Coordinator at Big City Access Holdings, LLC/BrandSafway Solutions, LLC dba Big City AccessContract & Risk Coordinator at Big City Access Holdings, LLC/BrandSafway Solutions, LLC dba Big City Access