Summary
Overview
Work History
Education
Skills
Timeline
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Anthony Hernandez

Austin

Summary

Dynamic manager with a proven track record at The Dinosaur Park, enhancing guest experiences through strategic operational improvements and staff training. Skilled in decision-making and performance evaluations, I foster team leadership and efficiency, ensuring compliance and safety while coordinating successful events. Committed to delivering exceptional service and driving satisfaction.

Overview

8
8
years of professional experience

Work History

Manager

The Dinosaur Park
08.2020 - Current
  • Led operational strategy to enhance guest experiences and increase visitor satisfaction.
  • Developed and implemented training programs for staff to improve service quality.
  • Oversaw daily operations, ensuring adherence to safety standards and compliance regulations.
  • Coordinated special events, managing logistics and staffing for successful execution.

Dishwasher

Leo's Bar and Grill
04.2019 - 07.2020
  • Maintained cleanliness and organization of dishware, utensils, and kitchen equipment in high-volume environment.
  • Operated industrial dishwashing machines to efficiently sanitize dishes and cookware.
  • Assisted team during peak hours by prioritizing tasks and maintaining workflow efficiency.

Crew Member

Wendys Fast Food
06.2018 - 08.2018
  • Delivered exceptional customer service in a fast-paced environment, ensuring satisfaction and repeat business.
  • Operated kitchen equipment efficiently, maintaining food safety and quality standards.
  • Collaborated with team members to streamline operations, improving overall workflow and efficiency.

Education

No Degree - Communications

Austin Community College
Austin, Texas, TX
08-2027

High School Diploma -

Del Valle High School
Del Valle, TX
05-2020

Skills

  • Customer service
  • Team leadership
  • Time management
  • Decision-making
  • Verbal and written communication
  • Complex Problem-solving
  • Staff training and development
  • Staff management
  • Staff development
  • Workforce management
  • Performance evaluations
  • Data analysis

Timeline

Manager

The Dinosaur Park
08.2020 - Current

Dishwasher

Leo's Bar and Grill
04.2019 - 07.2020

Crew Member

Wendys Fast Food
06.2018 - 08.2018

No Degree - Communications

Austin Community College

High School Diploma -

Del Valle High School