Anthony Hernandez
-
Winchester,VA
Summary
Dynamic and detail-oriented Assistant General Manager with over three years of experience in fast-paced fast food management at Bojangles', specializing in team leadership, operational efficiency, and customer service excellence. Proven track record of leveraging data analytics to drive business decisions, optimize inventory, and enhance customer satisfaction. Adept in multitasking, problem-solving, and implementing cost-saving measures while maintaining high-quality service standards. Strong communicator with the ability to train and motivate teams to exceed corporate goals. Eager to bring a blend of practical management skills and innovative strategies to a challenging new role.
Overview
8
8
years of professional experience
1
1
Language
Work History
Assistant General Manager
Bojangles'
07.2016 - Current
- Oversaw inventory by ordering precise quantities of stock and executing corrective actions to drive profitability.
- Mentored and motivated team members to achieve challenging business goals.
- Resolved problems promptly to elevate customer approval.
- Managed team schedule with eye for coverage needs and individual strengths.
- Analyzed customer feedback data to identify areas of improvement and develop solutions.
Education
Associate of Science - Computational & Data Science
Laurel Ridge Community College
Middletown 05.2001 -
High School Diploma -
Millbrook High School
Winchester, VA 05.2001 -
Skills
Strategic Planning Skill
Timeline
Assistant General Manager
Bojangles'
07.2016 - Current
Associate of Science - Computational & Data Science
Laurel Ridge Community College
05.2001 -
High School Diploma -
Millbrook High School
05.2001 -