Skilled in active listening and conflict resolution, achieving significant improvements in service delivery. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level construction position.
Overview
3
3
years of professional experience
Work History
Shift Lead
CVS
05.2023 - 12.2023
Completed store opening and closing procedures and balanced tills.
Oversaw cash handling procedures, ensuring accuracy and proper documentation at all times.
Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
Enhanced customer satisfaction through effective conflict resolution and prompt service.
Responded to and resolved customer questions and concerns.
Maintained safe working environment by observing safety procedures, policies, and regulations.
Sandwich Artist
Subway
05.2021 - 05.2023
Greeted guests, promoted specials, and took orders.
Operated the cash register with accuracy, ensuring proper handling of transactions.
Kept workplace clean and organized in line with restaurant policies.
Increased speed of service through effective multitasking and time management skills.