Anthony Holterman

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• Entered data into Dynamics, ensuring accuracy and uniformity.
• Built prospect lists of potential new customers through research and identification of business opportunities.

• Completed Weekly/Monthly Audits for the I-9 Team
• Assisted with the collection of I-9 documentation during Corporate Intern Welcome Sessions.
• Increased adherence to company policies by developing comprehensive training materials for managers and employees.

• Met short timelines in getting candidates through the required Pre-Employment Screens for critical business units.
• Worked with the recruiting team to schedule all travel needs for incoming candidates.
• Facilitated a smooth onboarding process for new hires by collaborating with HR partners to prepare necessary paperwork and orientation materials.

• Championed customer-centric approaches throughout the entire event planning process, consistently delivering exceptional results tailored to individual client needs.
• Achieved successful events with meticulous attention to detail in coordination.
• Strengthened interdepartmental collaborations by working closely with sales teams, marketing professionals, and other key stakeholders to create synergistic event experiences.
• Streamlined event planning processes for increased efficiency and reduced overall costs.

• Enhanced client satisfaction by addressing concerns promptly and providing exceptional service.
• Generated additional sales opportunities with upselling and cross-selling techniques.
• Expanded customer base through cold calling, networking, and relationship building.

• Continuously monitored branch performance against key performance indicators, taking corrective actions as needed to ensure objectives were met or exceeded.
• Maintained friendly and professional customer interactions.
• Improved customer satisfaction ratings by enhancing service quality and resolving client issues promptly.
• Oversaw daily operations for streamlined efficiency, ensuring timely execution of tasks and optimal resource allocation.

• Answered customers' questions regarding products, prices, and availability.
• Increased sales revenue by building strong relationships with clients and providing insightful product recommendations.
• Enhanced customer satisfaction through attentive service, addressing concerns promptly, and offering tailored solutions.
• Maintained up-to-date knowledge of available products to best serve customers and maximize sales potential.