Mariana Adame

•Closed deals by engaging qualified leads, understanding client needs, and delivering tailored solutions to consistently exceed sales targets.

•Negotiated pricing and contract terms with clients, securing win-win agreements that maximized value for both the customer and the company.

•Built and nurtured strong relationships with business owners and key decision-makers to drive long term partnerships and repeat business.

•Collaborated closely with the lead generation team to ensure a seamless handoff from prospecting to closing.

•Consistently achieved and surpassed daily, weekly, and monthly sales KPIs.

•Developed rapport and built lasting relationships with both new and existing customers.

•Maintained detailed records of leads, client communications, and sales outcomes using CRM systems.

•Utilized the 5nine auto dialer and managed outbound calls in a high-volume call center environment, reaching merchants across the nation

• Developed targeted lead generation strategies to enhance pipeline growth and engagement.

• Built and maintained strong client relationships through consistent virtual and phone communication, ensuring clients felt informed and supported throughout the buying, selling, or leasing process.
• Provided apartment locating services, matching clients with rental properties that fit their lifestyle, budget, and location preferences—often completing the entire leasing process remotely.
• Conducted market analysis to identify trends and inform strategic pricing for residential properties.
• Negotiated offers, contracts, and lease terms on behalf of buyers, sellers, and renters, ensuring favorable outcomes while maintaining a professional, transparent approach.
• Managed residential listings and rental opportunities, offering virtual tours, market insights, and timely follow-ups to maximize client engagement and conversion.
• Delivered personalized service by understanding client goals and recommending tailored solutions.
• Used market analysis tools to provide accurate, data-driven advice for both real estate and rental clients.

• Conducted 175+ outbound weekly, generating new leads and successfully selling vacation packages, consistently exceeding sales targets by 15%
• Booked resort reservations and upsold additional vacation packages, contributing to customer satisfaction and increasing revenue by 20%.
• Utilized Salesforce to track leads, maintain an organized sales pipeline, and enhance follow-up strategies, improving sales conversion rates.

• Managed high-volume recruitment efforts, conducting over 250 outbound calls per week to source and engage qualified healthcare professionals, consistently meeting placement quotas.
• Coordinated shift scheduling and payroll management, ensuring that healthcare professionals were placed on assignments in a timely and efficient manner, meeting both client and employee needs.
• Created job postings and developed competitive pay packages, attracting top talent and streamlining the recruitment process.
• Provided outstanding customer service by addressing concerns, resolving issues, and ensuring smooth onboarding and compliance processes for new hires.

• Managed all aspects of the client experience—from booking and check-in to payment processing—ensuring smooth, professional service delivery.
• Handled scheduling and appointment confirmations via phone, email, and SMS to maintain a full, efficient calendar.
• Performed a range of beauty services including eyelash and eyebrow extensions, facials, and microblading, while educating clients on post-treatment care and product usage.
• Maintained accurate client records and service logs, supporting data-driven follow-up and marketing efforts.
• Promoted seasonal specials and new services through social media and in-salon advertising to increase bookings and client retention.
• Ordered and managed inventory of supplies, ensuring the salon remained fully stocked and operational.
• Built strong client relationships through consistent, high-quality service and personalized care.

• Oversaw guest seating arrangements to optimize flow and enhance dining experience.
• Trained and mentored new host staff on operational procedures and service standards.
• Collaborated with management to implement strategies for improving guest satisfaction ratings.
• Coordinated with kitchen and wait staff to ensure timely service during peak hours.
• Managed reservation system, optimizing table turnover while minimizing wait times for guests.
• Managed guest waitlists effectively, minimizing wait times while still accommodating walk-in customers whenever possible.
• Fostered a welcoming environment, consistently receiving positive feedback from guests and staff alike.