Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic

Anthony Inwiya

Las Vegas,NV

Summary

Results-driven professional with extensive experience in valet services. Known for exceptional communication and problem-solving abilities, successfully training teams and implementing improvements that boost service efficiency and guest satisfaction.

Overview

9
9
years of professional experience
1
1
Certification

Work History

Lead Valet

Wynn Resorts
Las Vegas, NV
02.2022 - 02.2026
  • Supervised valet team to ensure efficient vehicle handling and guest satisfaction.
  • Implemented workflow improvements, enhancing service speed and operational efficiency.
  • Trained new staff on best practices in customer service and vehicle management.
  • Conducted regular inspections of parking areas to maintain safety and organization standards.
  • Coordinated with security team to ensure guest safety during peak hours.
  • Resolved guest inquiries and complaints promptly, enhancing overall experience quality.
  • Demonstrated exceptional multitasking abilities while managing multiple responsibilities during busy shifts.
  • Provided exemplary customer service, leading to repeat business and positive reviews from clients.
  • Handled cash transactions accurately, ensuring timely deposits and accurate recordkeeping.

Barista

Starbucks
Las Vegas, NV
04.2017 - 08.2019
  • Trained new baristas on beverage preparation and customer service best practices.
  • Maintained high standards of cleanliness and organization in the workspace.
  • Provided exceptional customer service, ensuring a welcoming atmosphere for guests.
  • Managed inventory levels, restocking supplies as needed to maintain operations.
  • Listened carefully to customer requests and created personalized, delicious beverages, which improved sales.

Education

Master of Computer Applications - Software Development

UNLV
Las Vegas
01-2029

Skills

  • Quick learner
  • Reliability and punctuality
  • Customer service expertise
  • Tech-savviness
  • Strong leadership
  • Time management
  • Multitasking and organization
  • Team collaboration
  • Problem-solving abilities
  • Excellent communication

Certification

MOS Associate (Office 2019/365)

Languages

English
Native or Bilingual
Assyrian
Limited Working
Arabic
Limited Working

Timeline

Lead Valet

Wynn Resorts
02.2022 - 02.2026

Barista

Starbucks
04.2017 - 08.2019

Master of Computer Applications - Software Development

UNLV